We are seeking a highly professional and motivated
Receptionist
to join our team. The ideal candidate will be a university graduate with a certification in front office operations and
a minimum of 5 years' experience in an international-standard hotel or club
.
Key Responsibilities
Greet and assist guests with professionalism, warmth, and efficiency.
Manage reservations using the property management system.
Handle guest inquiries, complaints, and requests promptly and courteously.
Coordinate with other departments to ensure seamless guest service.
Maintain front office records, reports, and correspondence.
Uphold company standards for grooming, etiquette, and service delivery.
Qualifications & Requirements
Bachelor's degree from a recognized university.
Certification in Front Office Operations (mandatory).
Minimum of
5 years' proven experience
in the front office of an international-standard hotel or club.
Strong communication skills in English (additional languages are an advantage).
Excellent interpersonal skills with a guest-focused approach.
Proficient in MS Office and hotel property management systems (e.g., Opera, Fidelio).
Ability to multitask and remain composed under pressure.
Job Type: Full-time
Education:
Bachelor's (Required)
Experience:
International Standard Hotel or Club: 5 years (Required)
Language:
* English (Required)
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