Receptionist / Customer Care Specialist Filipno Or Arab/english Speaking
Doha, DAW, QA, Qatar
Job Description
About Us
We are a dynamic and customer-focused organization committed to providing high-quality services and creating memorable experiences for our visitors and clients. We are seeking a
Customer Care Specialist
who will be the first point of contact for customers, ensuring their needs are met with professionalism and efficiency.Key Responsibilities
Handle customer inquiries via phone, email, and in-person with professionalism and courtesy. Provide accurate information about services, events, and policies. Address and resolve complaints or issues promptly, escalating where necessary. Maintain customer records and update databases as needed. Coordinate with internal teams to ensure smooth service delivery. Collect customer feedback and share insights with management for service improvement. Support booking, reservations, and registrations when required.
Qualifications & Skills
Proven experience in customer service or a similar role. Strong communication and interpersonal skills. Ability to multitask and handle pressure in a fast-paced environment. Problem-solving and conflict-resolution skills. Proficient in MS Office and customer management systems. Fluency in English required; additional languages (Arabic, Hindi, etc.) are an advantage.
What We Offer
Competitive salary package. Training and growth opportunities. A collaborative and customer-driven work environment.
Job Type: Full-time
Pay: From QAR4,000.00 per month
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Job Detail
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Job IdJD2010584
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned