Job Description

Job Responsibilities

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Front Desk & Reception:

Greet and welcome clients and visitors professionally and courteously. Handle incoming and outgoing calls and route them appropriately. Maintain a clean, organized, and professional reception area. Handle basic administrative duties including emails, appointment scheduling, and documentation.

Telecalling & Lead Generation:

Make outbound calls to prospective clients to promote company services and secure appointments. Follow up on inquiries received via phone, email, or social media platforms. Maintain and update a database of potential and existing clients. Achieve weekly/monthly call targets and report lead status to management.

Appointment Scheduling:

Coordinate and schedule meetings/appointments between clients and the sales or design team. Send reminders and follow-up communications to ensure client engagement and timely attendance.

Marketing Support:

Assist the marketing team in campaigns, events, and promotions. Distribute marketing materials and brochures during field activities when required. Provide administrative support for digital and print campaigns. Help maintain social media leads and inquiries database.

Client Service & Coordination:

Respond to client queries in a timely and professional manner. Ensure all communications are logged and client feedback is passed to relevant teams. Maintain high standards of customer service and confidentiality at all times.

Requirements

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Excellent communication skills in English (Arabic is a plus). Strong telephone etiquette and a customer-focused approach. Proficiency in MS Office and CRM software. Minimum 1-2 years of experience in a similar role (preferred)..
Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month