Job Description

: Receptionist cum Digital Marketing Assistant

Position Summary

We are seeking a highly organized, professional, and creative individual to fill the dual role of

Receptionist cum Digital Marketing Assistant

. This hybrid position is the

first point of contact

for our company, managing the front office while actively supporting and executing our

online marketing strategies

and

social media presence

. The ideal candidate is an exceptional communicator with a passion for digital trends and strong administrative abilities.

Key Responsibilities

A. Reception & Administrative Duties (50%)

Front Office Management:

Serve as the first point of contact, warmly greeting and welcoming all visitors, clients, and guests.

Communication Handling:

Answer, screen, and direct all incoming phone calls, emails, and general inquiries in a professional and timely manner.

Scheduling:

Manage and maintain executive and conference room calendars, scheduling appointments, meetings, and coordinating internal/external logistics.

Mail & Logistics:

Receive, sort, and distribute daily mail, deliveries, and courier packages.

Office Maintenance:

Ensure the reception area, lobby, and meeting rooms are tidy, presentable, and fully stocked with necessary office supplies and stationery.

Document Support:

Perform clerical duties such as data entry, filing, photocopying, and preparing routine correspondence and presentations (using MS Office Suite).

B. Digital Marketing & Content Support (50%)

Social Media Management:

Create, schedule, and post engaging content (text, images, and short videos) across all company social media platforms (e.g., LinkedIn, Instagram, Facebook).

Content Creation:

Assist in developing basic marketing materials, including newsletters, email announcements, simple brochures, and blog posts.

Website Maintenance:

Perform basic updates to the company website or blog using a Content Management System (CMS).

Campaign Assistance:

Support the planning and execution of email marketing campaigns (e.g., Mailchimp) and basic paid advertising efforts (e.g., Google Ads or social media ads).

Reporting & Analytics:

Track key digital marketing metrics (engagement rates, website traffic) using tools like Google Analytics or platform insights, and prepare simple performance reports.

Lead Coordination:

Ensure all marketing or front-desk inquiries are accurately logged and followed up on by the appropriate sales or team member (CRM support).

Required Skills & Qualifications

Category

Skills & Tools

Communication

Excellent verbal and written English skills; strong telephone etiquette; professional presentation.

Administrative

Proficiency in

MS Office Suite (Word, Excel, PowerPoint)

; strong organizational and time management skills.

Digital Marketing

Working knowledge of major

social media platforms

; experience with basic content creation/editing tools (e.g.,

Canva

).

Essential Traits

Ability to

multitask and prioritize

in a fast-paced environment;

customer service

focus; high level of professionalism and integrity.

Export to Sheets

Education & Experience

Bachelor's degree or Diploma in Business Administration, Marketing, Communications, or a related field (or equivalent professional experience). Minimum

1-2 years of experience

in a front office, administrative, or customer-facing role. Basic practical experience or training in

Digital Marketing

or Social Media Management is preferred.
Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month