ZIA Medical Center is seeking a well-organized and experienced
Receptionist
with a background in healthcare to join our front office team. The ideal candidate will have a
minimum of 2 years' experience in a healthcare setting
, with sound knowledge of
medical billing and insurance procedures
. This role is critical in ensuring a smooth patient experience and efficient clinic operations.
Key Responsibilities:
Greet and assist patients in a courteous and professional manner.
Manage patient registration, appointment scheduling, and follow-ups.
Verify insurance details and eligibility; assist with billing and claim submissions.
Collect payments and issue receipts for consultations and procedures.
Maintain accurate patient records and update information as required.
Coordinate with medical staff to ensure timely patient flow.
Answer phone calls, respond to inquiries, and provide information about services.
Maintain cleanliness and organization of the reception area.
Ensure confidentiality of patient records in accordance with clinic policies and regulatory requirements.
Requirements:
Minimum
2 years of experience
in a medical or healthcare reception/front desk role.
Strong knowledge of
insurance processes, billing systems, and claim handling
.
Proficiency in using clinic management software and MS Office applications.
Excellent communication and customer service skills.
Ability to handle multiple tasks and remain professional under pressure.
Must be Fluent in Arabic.
Job Type: Full-time
Pay: AED4,000.00 - AED6,000.00 per month
Experience:
Receptionist: 2 years (Preferred)
Language:
* Arabic (Required)
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