Job Description

Job Summary:

We are seeking a highly organized and customer-focused Salon Receptionist with experience in salon software systems, inventory management, and staff coordination. The ideal candidate will ensure smooth front-desk operations, manage client bookings, oversee inventory, and maintain salon protocols to deliver an exceptional guest experience.

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Key Responsibilities:

# 1. Front Desk & Client Management

- Greet clients warmly and manage check-in/check-out processes.

- Handle appointments via phone, email, and salon software (e.g., shortcuts - Fresha- zinoti).

- Process payments, upsell retail products, and manage membership programs.

- Resolve client inquiries and complaints professionally.

# 2. Salon Software & Checkout System

- Proficiently operate salon POS systems (e.g., Square, Zenoti).

- Manage client databases, track visits, and process refunds/exchanges.

- Generate daily sales reports and reconcile cash drawers.

# 3. Inventory & Supplies Management

- Monitor and order salon supplies (products, tools, disposables).

- Track inventory levels, organize stock, and alert management of shortages.

- Coordinate with vendors for restocks and promotions.

# 4. Staff & Protocol Coordination

- Assign client appointments to stylists/therapists based on availability/skill set.

- Ensure staff adhere to sanitation, safety, and salon policies.

- Assist in training new receptionists on salon procedures.

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Qualifications & Skills:

? Experience: 1+ years in a salon/spa receptionist role (mandatory).

? Tech-Savvy: Proficient in salon booking/POS software.

? Organizational Skills: Strong multitasking for bookings, inventory, and staff coordination.

? Communication: Friendly, professional, and conflict-resolution skills.

? Retail Sales: Ability to recommend products/services.

? Beauty Industry Knowledge: Familiarity with treatments, products, and trends.

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Preferred (Bonus Skills):

- Experience with staff scheduling tools

- Basic knowledge of social media management for promotions.

- Multilingual abilities (if applicable).

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Why Join Us?

- Discounted/free salon services.

- Collaborative, creative work environment.

Apply with your resume and a cover letter highlighting your salon reception experience!

Job Type: Full-time

Pay: From QAR3,000.00 per month