Job Description

Receptionist - Accor Hotel - Dubai, UAE
Position Overview
The Receptionist role in Dubai is the first point of contact for guests at an Accor hotel, responsible for creating a positive and memorable experience from arrival to departure through professional front desk service, personalized attention, and effective communication.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Receptionist manages front office operations including guest check-in and check-out, handling requests, settling accounts, and promoting hotel facilities, ensuring every guest receives exceptional service in line with Accor brand standards.
Key Responsibilities

• Greet guests warmly, manage check-in and check-out processes, and handle guest accounts accurately
• Respond promptly and professionally to guest requests, inquiries, and concerns
• Take initiative to personalize guest interactions and enhance overall stay experience
• Promote hotel facilities, services, and offers, identifying opportunities for upselling
• Maintain accurate records using Opera or Opera Cloud systems
• Ensure front desk operations comply with hotel policies, procedures, and service standards
• Support smooth daily front office operations while collaborating with other hotel departments

Ideal Profile

• Service-focused personality with a passion for hospitality
• Prior experience using Opera, Opera Cloud, or a similar hotel management system
• Fluency in English and Arabic; additional languages are an advantage
• Bachelor's degree, diploma, or relevant certification
• Previous experience in a five-star hotel or similar hospitality environment

Why Join Us

• Access employee benefits including discounted rates across Accor hotels worldwide
• Participate in learning and development programs through Accor Academies
• Grow your career within the property and across Accor's global network
• Contribute to corporate social responsibility initiatives and inclusive workplace culture

About the Company
Accor is a world-leading hospitality group operating thousands of hotels, resorts, and lifestyle destinations across the globe. With a diverse portfolio of brands, Accor is committed to inclusive employment, continuous learning, and responsible hospitality, creating meaningful experiences for guests and colleagues alike.
Job Title Receptionist - Accor Hotel - Dubai, UAE
Receptionist - Accor Hotel - Dubai, UAE
Position Overview
The Receptionist role in Dubai is the first point of contact for guests at an Accor hotel, responsible for creating a positive and memorable experience from arrival to departure through professional front desk service, personalized attention, and effective communication.
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Salary: 4000-6000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Receptionist manages front office operations including guest check-in and check-out, handling requests, settling accounts, and promoting hotel facilities, ensuring every guest receives exceptional service in line with Accor brand standards.
Key Responsibilities

• Greet guests warmly, manage check-in and check-out processes, and handle guest accounts accurately
• Respond promptly and professionally to guest requests, inquiries, and concerns
• Take initiative to personalize guest interactions and enhance overall stay experience
• Promote hotel facilities, services, and offers, identifying opportunities for upselling
• Maintain accurate records using Opera or Opera Cloud systems
• Ensure front desk operations comply with hotel policies, procedures, and service standards
• Support smooth daily front office operations while collaborating with other hotel departments

Ideal Profile

• Service-focused personality with a passion for hospitality
• Prior experience using Opera, Opera Cloud, or a similar hotel management system
• Fluency in English and Arabic; additional languages are an advantage
• Bachelor's degree, diploma, or relevant certification
• Previous experience in a five-star hotel or similar hospitality environment

Why Join Us

• Access employee benefits including discounted rates across Accor hotels worldwide
• Participate in learning and development programs through Accor Academies
• Grow your career within the property and across Accor's global network
• Contribute to corporate social responsibility initiatives and inclusive workplace culture

About the Company
Accor is a world-leading hospitality group operating thousands of hotels, resorts, and lifestyle destinations across the globe. With a diverse portfolio of brands, Accor is committed to inclusive employment, continuous learning, and responsible hospitality, creating meaningful experiences for guests and colleagues alike.
Post Details
Job Start Date
Salary from 4000.00
Salary to 6000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required