Position: Receptionist (Russian & English Speaking)
Location:
Yas Island / Saadiyat Island, Abu Dhabi
Facility:
Al Bustan Medical Center Plus L.L.C.
Key Responsibilities:
Welcome patients with a professional and friendly attitude
Verify Emirates ID, register patients, and update EMR
Check insurance eligibility and coordinate with the insurance team
Handle calls, appointments, and patient queries efficiently
Manage billing, payments, and daily feedback collection
Maintain updated doctor schedules and department directories
Support documentation, cleanliness, and reception workflow
Coordinate with clinical/operations teams and handle complaints professionally
Adhere to confidentiality, punctuality, dress code, and safety/quality standards
Requirements:
Graduate in any discipline
Minimum 2 years of healthcare front-office experience (UAE preferred)
Fluent in English & Russian (additional languages are an advantage)
Strong communication skills & basic computer proficiency
Professional, organized, and able to work in a busy environment
Job Type: Full-time
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