We are seeking a friendly, organized, and customer-oriented Gents Salon Receptionist to join our dynamic team. As a receptionist, you will be the first point of contact for our clients and play a key role in providing exceptional customer service, managing appointments, and maintaining the smooth operation of the salon. The ideal candidate will have a warm, professional demeanor, excellent communication skills, and a passion for the beauty industry.
Key Responsibilities:
Greet clients as they arrive, ensuring they feel welcome and comfortable.
Answer phone calls, respond to inquiries, and assist with booking appointments.
Schedule and confirm appointments for services.
Manage client appointments using our salon booking system and keep track of the daily schedule.
Provide clients with information about available services, promotions, and special offers.
Process payments, handle cash, and issue receipts.
Maintain a clean, organized, and welcoming reception area.
Ensure that clients have a positive experience from the moment they enter until they leave.
Assist with salon marketing efforts, including promoting services and products to clients.
Handle customer complaints or concerns in a professional and effective manner.
Maintain inventory of salon supplies, such as retail products, and assist with restocking as needed.
Coordinate with salon staff to ensure smooth transitions between appointments.
Perform light administrative duties as required, such as filing, maintaining records, and supporting the salon manager.
Requirements:
Proven experience as a receptionist or in a customer service role, preferably in the beauty or wellness industry.
Strong interpersonal and communication skills with a professional, friendly attitude.
Ability to multitask and manage a busy schedule.
Proficient in using salon management software, booking systems, and general office tools (Microsoft Office, etc.).
Excellent organizational skills with a keen attention to detail.
Strong customer service skills and the ability to build rapport with clients.
Ability to work in a fast-paced environment and remain calm under pressure.
Preferred Qualifications:
Previous experience working in a salon or spa environment.
Knowledge of salon services and products.
Bilingual (English and Arabic) is a must.
Benefits:
Opportunity for growth within the salon.
A fun and supportive work environment.
Ongoing training and professional development.
Job Type: Full-time
Pay: AED4,000.00 per month
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