Report to senior leadership and oversee the Reservations Agent.
Maintain a highly organized reservations system, ensuring accuracy in all guest details and preferences.
Handle high-volume reservations, balancing capacity while maintaining guest experience.
Optimize booking allocation, ensuring maximum efficiency while considering guest needs.
Ensure that the Reservations Team is structured to meet business demands while maintaining service quality.
Work closely with front-of-house managers to ensure seamless handover of bookings.
Maintain an administrative focus, overseeing booking records, reports, and data insights.
Ensure timely communication with guests, confirming details and addressing any special requests.
Health Happiness
Regular team sessions to promote team work and wellness
Bespoke staff food menu designed by all our head chefs
EAP scheme
Progression
Bespoke development journey's for all our team
Development academies to support the progression and development of our team
Extras
Employee discount when dining at our Tattu restaurants
After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu restaurants
Employee of the month award
Work Visa Medical Insurance
Return tickets to home country (annually)
* 2 days off weekly
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