Reception Manager
Dubai, DU, AE, United Arab Emirates
Job Description
Job Title:
Reception Manager (Russian Speaker)Responsibilities:
Supervise and manage the reception/hostess team to ensure smooth guest flow and outstanding hospitality service. Welcome and engage guests with professionalism, offering personalized assistance in Russian, English, and other languages when needed. Oversee reservations, seating plans, and guest lists, ensuring maximum efficiency and guest satisfaction. Train, mentor, and schedule reception and hostess staff, ensuring adherence to grooming and service standards. Handle VIP guests and special requests with discretion and personalized attention. Coordinate with restaurant management, waitstaff, and kitchen teams for seamless service delivery. Resolve guest concerns or complaints politely and effectively, escalating issues to management if required. Maintain the appearance, cleanliness, and organization of the reception and entrance areas. Monitor guest feedback, support marketing/promotional activities, and contribute to service improvement strategies. Prepare reports on reservations, guest flow, and team performance for management review.
Job Type: Full-time
Pay: AED10,000.00 - AED15,000.00 per month
Language:
* Russian (Required)
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Job Detail
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Job IdJD1991936
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:132378.0 167621.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned