Real Estate Resale Officer

Abu Dhabi, United Arab Emirates

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Job Description

Property Shop Investment (PSI) established in 2007, is the No. 1 and the largest private effective Real Estate Company headquartered in Abu Dhabi. Our dedication to a sustainable and dynamic performance led to creation of prominent brand recognition in the UAE Real Estate Market through the past decade of our outstanding performance. Aiming for the highest achievements in our industry, we are known as platinum Real Estate Company with the market esteemed developers in Abu Dhabi & Dubai. We aim to influence major milestones, exceed expectations, and inspire people, by providing a wide range of Real Estate Services, while growing and governing our path towards continuous success, we ensure to deliver a hassle-free Real Estate experience. About the Role: The Landlord Relations Agent is responsible for managing all aspects of the seller\xe2\x80\x99s transactions from first contact to purchase agreement. Execute all required steps to list a property and get it under the agreement, such as preparing listing materials and pre-listing presentations, coordinating showings, and scheduling open houses. Serves as point person in consulting with sellers in coordinating staging, property photography, repairs, home improvements, lockbox, access requirements, and other marketing activities required for showing the properties. Responsibilities

Meet company expectations by providing excellent customer service.
Consistently make a good first impression when calling potential customers; maintaining a friendly and professional tone at all times.
Well understanding of customer requirements to successfully close the deal.
Contacts potential existing or non-existing customers to inform them about our new market campaigns or services using given scripts.
Matching the Buyer\xe2\x80\x99s and Tenant\xe2\x80\x99s inquiries addressed by the Listing and Sales Agents within a timely manner.
Generates and qualifies leads from cold calling and inbound interaction.
Handle customer complaints to maintain and improve the company\xe2\x80\x99s reputation.
Go the \xe2\x80\x9cextra mile\xe2\x80\x9d to achieve the sales target and facilitate future sales.
Commit to the team and individual sales target.
Function as part of the team with sincere enthusiasm.
Ensure a professional communication with PSI clients by presenting PSI in the best image.
Exceed the Client\xe2\x80\x99s expectations by providing the best approach to meeting the client\xe2\x80\x99s needs and requirements.
Abide by the PSI code of conduct by appearing formal, elegant, and professional all the time.
Answering and responding to telephone inquiries and schedules site visits as per PSI policy.
Accompany buyers during visits to and inspections of the property, advising them on the suitability and value of the property they are visiting.
Contacting leads immediately and meeting the client ASAP and providing a solution.
All client communications need to be done through the PSI official number and follow email equities.
Reporting on daily basis all the activities to the Line Manager and update the daily activities on the system.

Qualifications:

A bachelor\'s or associate degree in marketing, sales, or a related field may be advantageous.
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Commercial Sense.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Appealing appearance on the phone.

Job Type: Full-time Ability to commute/relocate: