Customer Service Representative

1 - 3 Year    Dubai, United Arab Emirates
O D PLOT SEC I-L - 3, OPP OM HEERA PANNA MALL OSHIWARA ANAND NAGAR, JOGESHWARI WEST, India

Job Description

Call clients and customers to inform them about the company’s products and services.
Building lasting relationships with clients and making sure to offer best possible service.
Handling and resolving customer complaints regarding product sales to customer service problems.
Following up with clients and call back wherever required.
Identifying, escalating priority issues and reporting to the team leads.
Adaptability and accountability.
Completing call notes and call reports as necessary and updating them google sheets.
Requirements:
Good communication and basic typing skills
Ability to work with others in a close manner.
Fluency in multiple languages may be desired.
Good multi-tasking skills.Call clients and customers to inform them about the company’s products and services.
Building lasting relationships with clients and making sure to offer best possible service.
Handling and resolving customer complaints regarding product sales to customer service problems.
Following up with clients and call back wherever required.
Identifying, escalating priority issues and reporting to the team leads.
Adaptability and accountability.
Completing call notes and call reports as necessary and updating them google sheets.
Requirements:
Good communication and basic typing skills
Ability to work with others in a close manner.
Fluency in multiple languages may be desired.
Good multi-tasking skills.

Skills Required

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Job Detail

  • Job Id
    JD1478392
  • Industry
    BPO/ITES
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    30000-35000
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Any Graduate
  • Experience
    1 - 3 Year
  • Apply By
    Nov 30, 2022
  • Job Posting Date
    Nov 08, 2022