Job Description

Job Title:

Location:

Clinica Sabah Group LLC - Dubai, UAE

About Us:

Clinica Sabah Medical Group is looking for a

Quality Officer

responsible for

managing and monitoring all quality procedures

, including laboratory-related processes, across hospitals, clinics, and medical groups. The role ensures full compliance with

ISO standards and JCI requirements

, implements corrective actions, maintains documentation, and drives continuous improvement across all departments.

Key Responsibilities

Implement and maintain quality management systems in accordance with

ISO standards (e.g., ISO 15189, ISO 9001)

and

JCI accreditation requirements

. Develop, review, and update

policies, SOPs, guidelines, forms, and documentation

related to quality management. Conduct internal audits, inspections, and compliance assessments to ensure adherence to established standards. Monitor corrective and preventive actions (

CAPA

) and ensure timely implementation. Coordinate with hospital, clinic, and medical group departments to ensure alignment with quality requirements. Track performance metrics, quality indicators, and prepare reports for management review. Provide training, guidance, and awareness programs for staff regarding

quality standards, ISO, and JCI procedures

. Support preparation for external audits, accreditations, and re-accreditations. Identify gaps, risks, and opportunities for continuous quality improvement across the organization. Maintain accurate records of quality activities and documentation for compliance and regulatory purposes.

Qualifications

Bachelor's degree in

Healthcare Administration, Quality Management, or related field

. Proven experience working in

medical groups, hospitals, or clinics

. Strong knowledge of

ISO standards

and

JCI accreditation requirements

. Experience in internal audits, SOP development, and quality management systems. Excellent analytical, communication, and organizational skills. Ability to work independently and coordinate with multiple departments.

Preferred Qualifications

Certification or training in

ISO 15189, ISO 9001, or healthcare quality management

. Experience in multi-site healthcare organizations and quality improvement projects.
Job Type: Full-time

Pay: AED6,000.00 - AED9,000.00 per month

Education:

Master's (Required)
Experience:

Quality Officer Medical: 2 years (Required)
Language:

* proficient in English (Required)