We are Looking for the perfect candidate to be responsible for handling the Food safety, Quality and Environmental Health and Safety in the Hotel. Key Duties and Responsibilities:
Implementing / maintaining HACCP, Food Safety and Personal Hygiene Standards
Writing food safety management system manual and standard food safety procedures as per local and internal guidelines
Implementing systems and conducting regular checks to ensure food handlers are adhering to good food and personal hygiene practices, during food preparation.
Carrying out internal Food Hygiene Audits in all food preparation rooms.
Developing, implement, reviewing and updating the food safety management system procedures, in accordance with local regulations and international standards.
Training food handlers in Essential Food safety as per local authority standards.
Managing day to day activities of Food Safety and maintaining Hygiene records, appropriately.
Monitoring and verifying that food is received, handled, prepared, stored, transported and served always in a satisfactory manner, in accordance with the Food Safety & HACCP Rules & Regulations.
Conducting supplier audits to approve food suppliers
Guiding the internal HACCP auditors to perform inter departmental audit.
Providing awareness training in HACCP for all food handlers
Making food safety and HACCP training plans for food handlers
Investigating food safety complaints, and reporting to management
Auditing all food preparation areas and reporting findings and liaise with the concerned departments on consistent preventive / corrective actions.
Maintaining Environment Health and Safety standards in the hotel as per local guidelines
Assessing hazards and conducting risk assessment on health and safety as per local authority standards
Liaising inspections and statutory requirements from the relevant Government Authorities, and External Auditors of food safety system
Auditing on Environment Health and safety and reporting findings and liaise with the concerned departments on consistent preventive / corrective actions.
CUSTOMER SERVICE
Providing guidance for food and beverage and kitchen in handling food hygiene complaints from customers.
Demonstrate service attributes in accordance with industry expectations and company standards.
Accurately and promptly; understanding, anticipating and fulfilling guest requests
Maintain a high level of knowledge which will enhance the guest experience
Demonstrate a service attitude that exceeds expectations
Take appropriate action to resolve guest complaints
Appreciate the dynamic nature of the hotel industry and extend these service attributes to all internal customers by ensuring good inter-departmental relations.
Be able to promote the company\'s products and services.
To display a pleasant manner and positive attitude at all times and to promote a good company image to customers and colleagues.
HEALTH & SAFETY
Maintaining Environment Health and Safety standards in the premises company p as per company guidelines
Operate equipment using procedures learnt during training to company standards.
To report any equipment failures or problems to the Maintenance Department.
Demonstrate an understanding and an awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
To be vigilant in the workplace and report any signs of fire related issues
Familiarize yourself with emergency and evacuation procedures.
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager.
Job Type: Full-time Salary: KD350.000 - KD500.000 per month '
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