Job Description

Scope & Dimension of the Role

Responsible for overall quality compliance & performance in the region to comply with internal and external standards and requirements, to ensure the safety, quality and compliance of all products manufactured for and by company to internal specifications in line with government agencies and regulations and meet quality standards.

Manage quality issues arising from non-conformance so that service and quality standards are maintained and manage any resulting quality improvement programme. Build up and maintain a quality related relationship with internal and external stakeholders.

Key Accountabilities / Responsibilities

Set up of regional and site quality KPIs, reporting and targets and data collection

Review site and regional performance based on KPI data

Set up of regional QMS and working with sites to support on local QMS

Ensure site and regional compliance to global, regional and local QMS

Support with deployment of Global Quality tools to the region and sites

Issue weekly and monthly quality review reports

Issue regional change control, deviation and CAPA reports to ensure in line with targets

Report regional data and results globally

Development and maintenance of supplier management in the region

In charge of the continuous quality evaluation of suppliers and execution of a supplier development program.

Set up and review of regional quality audit plan

Support with quality audits upon request

Support the process of quality investigations in case of issues

Coordinate with other functions and perform risk assessments for requested changes

Support in incident management via roots cause analysis and CAPA preparation

Develop and implement the digital/scientific tools to improve quality

Coordinate the quality training program upon request

Support the wider team on set up and deployment of Quality Improvement Plans in the region and by site

Work on projects which will digitalize the reporting and will work on quality management software and tools implementation.

Others defined by Line Manager

Competence Required

Technical Accumen & Operational Excellence

Balancing Risk & Resources

Partnering on Compliance Solutions

Driving culture of quality

Reasoning

Turning Data into insights

Presenting & communicating clear insights

Due Diligence

Building Relationships

Effective Communication

Building Mutual Respect

Continuous Relationship Improvement

Business & Supply Chain Concepts

Supply Chain Acumen

Financial Impact & Risk Management

Change & Project Management

Sustainability & Social Value

Professional Qualification & Experience

Bachelor's degree in a relevant field (e.g., Life science degree, Quality Management, Chemistry, etc.). A master's degree is a plus.

Min 5-6 years' experience in quality assurance and quality control within the FMCG industry, with at least 1 year in a leadership role

Good understanding of QMS and quality tools

Project Management

Proficiency in quality management software and tools

Broad understanding of manufacturing operations and business organization

Knowledge of legal requirements, rules and guidance covering the manufacturing of products

Experience in a manufacturing environment

Experienced auditor

Job Types: Full-time, Temporary, Contract
Contract length: 12 months

Pay: Up to AED10,000.00 per month