Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job CategoryCustomer Success Group

Job Details Job Category

Customer Success Group

Seniority: all seniority levels considered - to be defined during the recruitment process Location: Casablanca, Morocco

Department Description

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology -- and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

Job Details

The Quality Assurance Consultant works collaboratively with various project teams across multiple customer implementations. This role works under minimal direction, relying on experience and judgment to ensure the appropriate level of quality is incorporated into our customer implementations. The successful candidate will demonstrate proficiencies with a highly collaborative approach, exhibiting excellent problem solving, organizational and social skills.

To be successful in the role you: Define a successful test strategy Implement test scenarios in a continuous integration environment Report on testing progress Automate and implement test scenarios Analyze business requirements and build test scenarios based on that Implement tests using both manual testing and automation Write test cases and test results Recommend functional decisions based on test results reports Works closely with internal and customer teams to understand business requirements, coordinate testing activities, and communicate test results. Actively participate in internal defect triage calls Assist customer with UAT planning and execution as needed Assist with UAT defect triage calls Maintain and communicate QA metrics to internal and customer collaborators via status/metrics reports Document and communicate QA-related risks to Project Management Interact, communicate and follow through with development & customer teams throughout testing phase Ability to adapt to customer processes and integrate them into day to day work as needed without compromising standard methodologies and quality Degree or equivalent proven experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Position Requirements: Proven experience (3+ years of demonstrated ability) in a test role Strong understanding of QA methodologies. Understanding of Agile/Scrum methodology and working experience in an Agile environment Excellent interpersonal skills (in French & English) and ability to work independently Great attention to detail and ability to identify, isolate and document defects Autonomy and self driven Experience in large-scale software deployments.

Preferred Requirements : 1+ years of hands-on experience with the Salesforce platform. SCRUM & Salesforce certification(s) Understanding of test automation framework design models and standard methodologies

Benefits & Perks: Check out our benefits site ( that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

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