is a well-established Abu Dhabi brokerage specializing in luxury and investment properties. Known for market expertise, strong performance, and client-focused service, the company continues to expand its presence in the secondary market and is seeking a high-caliber professional to join its growing team.
Job Overview
We are seeking an experienced
Property Manager
with expertise in managing holiday homes and short-term rental properties. The role is responsible for overseeing the full operations of holiday homes, ensuring optimal occupancy, high-quality guest experiences, and adherence to Abu Dhabi property laws and tourism regulations. The ideal candidate combines strong operational management skills with a client-focused approach to deliver exceptional service for property owners and guests alike.
Key Responsibilities:
1. Property & Operations Management
Oversee the day-to-day operations of holiday home properties, ensuring smooth check-in, check-out, and guest experiences.
Maintain property standards, including cleanliness, maintenance, and furnishing, to meet company and hospitality benchmarks.
Coordinate routine inspections, preventive maintenance, and urgent repairs.
Monitor property occupancy, rates, and availability to maximize revenue.
2. Guest Experience & Client Relations
Serve as the main point of contact for guests, addressing inquiries, complaints, and service requests promptly.
Ensure high levels of guest satisfaction by delivering personalized and professional service.
Maintain strong relationships with property owners, providing regular updates on property performance, occupancy, and maintenance.
3. Marketing & Revenue Optimization
Collaborate with marketing teams to promote properties across online booking platforms, social media, and other channels.
Monitor local market trends, competitor offerings, and pricing strategies to optimize occupancy and rental yields.
Implement revenue management strategies, including dynamic pricing and seasonal campaigns.
4. Compliance & Reporting
Ensure all properties comply with Abu Dhabi regulations, including
holiday home licensing, Tawtheeq, and other municipal requirements
.
Maintain accurate records of bookings, guest information, maintenance activities, and financial reporting.
Provide regular performance reports to management, including occupancy rates, revenue, and operational issues.
Skills & Qualifications
Bachelor's degree in Business, Hospitality, Real Estate, or related field preferred.
Minimum
3 years of experience
in property management, with at least 1-2 years managing
holiday homes or short-term rental properties
.
Strong knowledge of Abu Dhabi property laws, rental regulations, and hospitality standards.
Proven ability to manage operations, guest relations, and vendor coordination effectively.
Excellent communication, negotiation, and interpersonal skills.
Proficiency in property management systems, CRM tools, and booking platforms (e.g., Airbnb, Booking.com).
Highly organized, results-oriented, and able to manage multiple properties simultaneously.
Key Performance Indicators (KPIs)
Occupancy rates and average nightly rates.
Guest satisfaction scores and online reviews.
Revenue per property and overall portfolio performance.
Timely completion of maintenance and property readiness.
Compliance with all legal and regulatory requirements.
Job Type: Full-time
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