Location: Dubai, United Arab Emirates

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi\xe2\x80\x99s airport.

Essential Functions / Key Areas of Responsibility

Project Management:

• Collaborate with clients to define project scope, objectives, and deliverables.
• Develop detailed project plans, including tasks, timelines, resources, and budget requirements.
• Conduct thorough project kick-off meetings to align stakeholders and team members.
• Assemble project teams, assigning roles and responsibilities to ensure optimal resource utilization.
• Provide clear direction and guidance to team members throughout the project lifecycle.
• Monitor project progress, tracking tasks, milestones, and timelines to ensure adherence to the project plan.
• Proactively identify potential risks and issues, developing mitigation strategies to maintain project success.
• Address changes in project scope, schedule, or resources and communicate their impact to stakeholders.
• Maintain regular communication with clients, providing status updates, addressing concerns, and managing expectations.
• Act as the main point of contact for clients, fostering strong relationships and understanding their needs.
• Ensure project deliverables meet quality standards and client requirements.
• Monitor project budgets, expenses, and resource utilization, ensuring adherence to financial targets.
• Conduct post-project evaluations to assess project success, identifying lessons learned and areas for improvement.
• Create and deliver project closure reports, summarizing achievements, challenges, and recommendations.
• Work closely with partners to understand their business goals and align them with our offerings, fostering a collaborative approach to achieving shared success.
• Stay up-to-date with industry trends, competitive landscape, and partner ecosystem developments to identify new opportunities and ensure our partner program remains competitive.
• Resolve partner-related issues and conflicts in a timely and effective manner, maintaining a high level of partner satisfaction.
• Travel as necessary to meet with partners, attend industry events, and facilitate partner training sessions.

Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language

Ideal candidate must be self-motivated and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and new products. Service oriented. Business driven. Candidate must be organized and analytical, adept at working in a team environment and able to handle multiple priorities. Additional qualifications are:

• A minimum of 7 years prior related work experience in professional services, ideally IT security.
• Extensive demonstrable relevant experience in professional services, pre-sales or customer support operations
• 5+ years of project management experience with minimum 3 years of managing IT digital security projects with budget

500k\xe2\x82\xac * Proven experience of systems integration and/or implementation

• Proven solutions delivery experience in large enterprises
• Bachelor\'s degree in Business, Marketing, or a related field; Master\'s degree is a plus.
• Strong understanding of partner ecosystems, channel dynamics, and the professional services landscape.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships at all levels.
• Strategic thinker with the ability to develop and execute partner program strategies aligned with business objectives.
• Results-oriented mindset with a track record of achieving and exceeding program goals.
• Analytical skills to assess program performance, identify trends, and recommend improvements.
• Strong project management and organizational skills, capable of handling multiple priorities.
• Proficiency in CRM and partner management tools; familiarity with Salesforce is a plus.
• Willingness to travel as needed to engage with partners and attend industry events.
• PMP certification is a plus.

Preferred Qualifications

• The ability to identify key positive and negative factors relating to the performance of a Program in a dynamic and multi-cultural environment and to use leadership skills to intervene to ensure positive outcomes.
• Excellent, professional program management skills.
• Excellent negotiation skills with the ability to deal with customers, partners, suppliers, sales and finance (stakeholder management skills).
• Strong interpersonal and verbal communication skills with written presentation and report writing skills.

• Analytical skills aligned with the need to carry out detailed investigation of cost variance(s)

• Commercial, financial and business acumen.

• A positive attitude combined with excellent interpersonal and motivational skills.
• An ability to successfully lead teams during change.
• The ability to adapt personal style of management and communication to achieve the desired results from interactions with team members and stakeholders.

Special Position Requirements

• Travel: Ability to travel (domestic and international) up to 20% of the time.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Thales