Description: Project Manager : Work items to support for Digital/Digital Ops include: - Digital Ops projects - CyberSource/(MC/VISA)/DigitSecure Ecommerce : DIB as Acquiring operations and automated processes - New digital platform vendor coordination, project tracking, RFPs, evaluation coordination.
Other programs - CPR related changes in SMS, CCM Digital platforms
& Responsibilities include: [Tech SME/PM for Digital Operations BAU and New Projects] 1. Project Plan management 2. Tracking milestones/defects 3. Tracking & Coordination with vendors 4. Communication with internal stakeholders/process owners 5. Creation and submission of artifacts as per IT process & Governance ITCM/ITA/GIS/IT Ops 6. Presentation & Updates 7. Budgets & utilization tracking (contracts & invoices) 8. Administrative tasks related to Project (EPM & Confluence/JIRA) 9. TC33A file process support and implementation 10. Card transaction lifecycle 11. Supporting Visa/MasterCard/Cybersource/UAEPGS 12. Evaluation of digital payment gateway solutions 13. implementation of Wallet, E-Comm acquiring/Web checkout, Bill Pay, merchant management. 14. Testing coordination & support 15. Change Release Management Liaise with approvers, Rtb & deployment to production 16. Onboarding Merchants (technical steps)