Job Description

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Role Purpose
Enable disciplined execution across Digital and AI change initiatives by providing end-to-end coordination, proactive problem solving, and GenAI-enabled productivity. The role operates as an execution backbone, ensuring initiatives are structured, aligned, and delivered on time while enabling the Digital Change Management Lead to focus on strategic outcomes. Shall be in a position to strategize and propose also ideas.
Requirements:

• Initiative Coordination & Execution
• Coordinate multiple Digital Change initiatives in parallel, managing actions, milestones, dependencies, and risks to ensure on-time delivery
• Apply execution rigor to maintain momentum across fast-moving, cross-functional initiatives
• Critical Problem Solving
• Use structured problem-solving to resolve scheduling conflicts, unblock stalled actions, and close information gaps.
• Anticipate execution risks early and propose pragmatic mitigation actions
• Stakeholder & Partner Engagement
• Act as a central coordination point between internal stakeholders and external partners to source information, confirm participation, and drive timely responses
• Maintain clear communication flows to minimize delays and misalignment
• Scheduling & Logistics Management
• Own calendar coordination, meeting logistics, and sequencing of workshops, enablement sessions, and leadership touchpoints
• Ensure objectives, agendas, materials, and outcomes are clearly defined and executed
• GenAI-Enabled Productivity
• Leverage GenAI tools to accelerate research, prepare communications, summarize meetings, generate trackers, and structure initiative documentation if and when needed
• Work closely with the Digital Change Management Lead to structure and operationalize Digital Change initiatives from concept to execution
• Support communications, learning activities, and adoption campaigns
• Operational Discipline & Reporting
• Maintain action logs, confirmation trackers, attendance records, and follow-up plans
• Provide concise, insight-driven status updates highlighting progress, risks, and mitigation actions

Required Experience & Proficiencies

• 2-3 years of proven coordination experience, supporting multi-stakeholder initiatives in digital, transformation, PMO, or change environments
• Demonstrated ability to manage calendars, follow-ups, confirmations, and delivery tracking with high reliability
• Strong critical thinking and structured problem-solving skills
• Practical proficiency in GenAI tools (AI copilots, prompt-based research, summarization, content structuring)
• Strong stakeholder management, communication, and organizational skills
• Ability to operate effectively in fast-paced, evolving environment.

Success Profile

• Execution-driven, resilient, and detail-oriented
• Proactive, accountable, and solution-focused
• Comfortable working at the intersection of Digital, AI, and organizational change
• High ownership mindset with a bias toward outcomes and continuous improvement

Skills Required