Job Description

Responsible to provide the technical support to UAEU ERP system and provide technical advice and guidance to ERP functional owners and end-users. Programmer Analyst will also be responsible for designing, coding, testing, debugging and documenting in-house developed or purchased applications at the area of ERP system. Involvement in all the development lifecycle phases as required. Responsible to provide post-go live support.

• Provide technical support for UAEU ERP System and advice and guidance to ERP functional owners and end-users
• Work with the IT Coordinators or independent to support requirements gathering and analysis. This process encompasses studying and defining the business requirements and prioritization of features and functions of new or existing systems.
• Application coding as set in the approved requirement specifications document by the customer.
• Analyze, troubleshoot and resolve all applications related issues.
• Support change management process in UITS and code documentation.
• Adhere to best practices in software development and provide the same assistance to other programmers as required.
• Translate flow charts, problem statements, and specifications into programming languages.
• Carry out specifications design that includes translating users' business requirements into a technical solution (functional and interface design).
• Sets up and supports all software testing.
• Assists in the release control process by supporting the systems administration team in the move of code from testing to production environment after completion and sign off on UAT.
• Responsible to adhere with all information security policies and procedures of the University.
• Other duties as assigned by immediate supervisor.

Minimum Qualification

• Bachelor's Degree in Computer Science, Information Technology or related discipline.
• Minimum of five years of relevant core programming experience in an enterprise environment.

Preferred Qualification

• Strong Experience in Functional & Technical support of Ellucian Banner 9
• Experience with other Ellucian products (Workflow, BDMS, ODS) and third-party solutions integrated with Ellucian (i.e Form Fusion, Intellecheck) will be an advantage.
• Experience with Oracle Developer (Forms and Reports)
• Strong programming knowledge of PL/SQL, SQL*Plus, .NET and Java.
• Knowledge of application performance tuning techniques.
• Knowledge of software engineering methodologies and techniques based on best practices.
• Knowledge of modular design and development practices.
• Problem solving and analytical skills
• Ability to work effectively independently, and as part of a team.
• Excellent written and oral communication skills.
• Oracle certification will be an advantage