Job Description

Job title
Product Development & Quality Control Manager - Discover Qatar
Ref #
225728
Location
Qatar - Doha
Job family
Corporate & Commercial
Closing date: 04-Sep-2025

About the role

To support the Line Manager in the development of new DQ (Discover Qatar) products, focusing predominantly on the development of DQ owned (created) products. Take responsibility for all aspects of product design, pricing and commercialization including staff training, SOPs (with operations team) and enhancements.

Key Accountabilities include:

Ope

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ational

Support the Line Manager and give output and new innovative ideas to develop excursion and tour packages in and around Qatar. Identify and create products and services which match the marketing strategy, target customer groups and the requirements from the key markets of Qatar Airways network. Review current products by analyzing and making recommendations based on current needs and future requirements, by reviewing product specifications, requirements and appraising new product ideas and/or product or changes. Develop, execute, and manage project plans for the development of new tours and excursions in a timely and cost efficient manner. Inspect and take stock of all tourist related sites, monuments, museums, and other attractions. Monitor customer and consultant feedback on the tours and service. Ensure correct loading and content is hosted within the DO systems. Develops DQ product portfolio addressing the customer and new channel needs in line with the unit's business plan. Manages project budgets, prepares financial analysis reports for higher management review. Determines product pricing by utilizing market research data; reviewing and anticipating product cost. Provide evaluation in the expertise of: + Key development of projects by providing feedback / suggestions / advice on design and module changes with consultations between team members and stakeholders. + Testing products and services, measuring the levels of acceptance and success rates with stringent quality control.
+ Initiate a process of continuous improvement to ensure that products are continuously refreshed and improved to better meet customer need and that DQ products are in line with market trends.
+ Inspect competitors' products by researching and overseeing product development based on industry best practice.
Perform other department duties related to his/her position as directed bv the Head of the Department.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.


Join us as we dare to achieve what's never been done before.

Qualifications

About you

Qualifications:

Minimum qualification of bachelor's degree or equivalent is essential 7+ years of job-related experience. Product development, negotiation and contracting experience at a managerial level in large wholesale tour operations with successful track record in delivering wholesale tour programs. Excellent negotiation and contracting skills. Excellent understanding of all aspects of international tour operations. Comprehensive regional/ product knowledge of Qatar and GCC in particular. Sound understanding of margins and profits for a wholesale tour operation. High degree of computer literacy. An understanding of the international Tour Operator model, including online distribution. Excellent spoken and written English skills.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.


Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.



So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=225728