Job Description

The objective of the Procurement Officer is identifying, evaluating, and managing suppliers, sourcing high-quality and compliant products and services, and securing cost-effective contracts. The role ensures that all procurement activities uphold the highest standards of safety, quality, and reliability, while delivering value and maintaining alignment with organizational policies and regulatory requirements.

MAIN RESPONSIBILITIES

Strategic

1. Sourcing, Contracting and Negotiating

Provide efficiencies and reduce expenses through strategic procurement sourcing and supplier management. Support accountable contract custodians in the negotiations of the terms and conditions of contracts. Development of master vendor agreements in accordance with the legal department and the principles defined by the Head of Procurement. Implement best practice contract management tools and guidelines, in line with the procurement roadmap developed by the Head of Procurement

2. Tender Management

Identify, negotiate and implement contract and framework agreements which result in efficiencies to the business. Prepare invitation to tender and assess and award/recommend supplier tenders, bids, quotations and proposals. Conduct benchmarking and savings reviews in order to demonstrate best value. Administer Request for Quotation process including compilation of packages, receipt, tracking of documents, analysis of responses and set-up of supplier files. Maintain and update an approved supplier list including their information related to purchase Orders and administer assigned categories and product codes. Maintain accurate auditable records of all procurement process in the data base procurement which result in high process compliance. Provide advice, guidance and interpretation to stakeholders as necessary

3. Supplier Management

Manage Keolis MHI Dubai Metro & Tram suppliers including but not limited to achieve cost savings via vendor selections, assist in the reviewing and developing favourable contract agreements, in addition to addressing and resolving delivery and billing problems. Develop and enhance strategic vendor partnerships, including supplier selection, evaluation, development, and rationalization/consolidation strategies. Track, evaluate and manage vendor performance to analyse savings achieved and services delivered in compliance with negotiated terms. Ensure continuous sourcing through articles, events, and forums to stay informed about market developments and innovations, and to identify new potential opportunities Manage effective relationships with all key stakeholders and suppliers.

4. Reporting

The Procurement Officer is responsible for maintaining accurate and timely procurement reporting to support strategic decision-making and ensure transparency. Key reporting responsibilities include: Preparing detailed procurement recommendation reports following tender evaluations, clearly outlining the rationale for supplier selection. Recording and updating savings reports in Per Angusta (or relevant savings tracking tools), ensuring alignment with procurement targets and objectives. Logging all awarded contracts and associated documents accurately in the contract management database. Analysing spend data to identify trends, opportunities for cost savings, and compliance with procurement policies. Supporting internal and external audit requirements by maintaining clear and well-documented procurement records. Collaborating with stakeholders to generate reports that drive insights and support category management, budgeting, and strategic planning.

The Procurement Officer will play a key role in ensuring procurement data integrity and driving continuous improvement through data-driven insight.

5.Ethics and Compliance

The Procurement Officer is expected to uphold the highest standards of ethics, integrity, and compliance in all procurement and supply chain activities. This includes: Ensuring strict adherence to the organization's procurement policies, procedures, and applicable laws and regulations. Promoting transparency, fairness, and accountability in all sourcing and supplier selection processes. Avoiding conflicts of interest and reporting any potential ethical concerns in a timely and appropriate manner. Safeguarding confidential and commercially sensitive information. Supporting and promoting sustainable and socially responsible procurement practices. Participating in ethics and compliance training as required and fostering a culture of compliance within the organization.

The Procurement Officer must act as a role model for ethical behaviour and compliance, contributing to the organization's reputation for integrity and responsible business conduct.

6. General

Identify and implement new ways of working to improve efficiency within the Procurement Team within the source to pay process.

7. Financial

Cost Savings

Achieve year-on-year cost savings of 2% through strategic sourcing, supplier negotiations, and value engineering without compromising safety or quality standards.

Total Cost of Ownership (TCO) Reduction

Optimize procurement decisions by focusing on reducing the total cost of ownership--including purchase price, maintenance, logistics, and disposal--especially for high-risk or safety-critical items.

Budget Compliance

Ensure procurement activities remain within approved departmental budgets, with less than 2% variance, through accurate forecasting and spend tracking.

Supplier Cost Performance Monitoring

Implement cost performance KPIs for key suppliers to ensure price competitiveness, with regular benchmarking and corrective action for underperformance.

Contract Value Realization

Maximize financial benefits from procurement contracts by ensuring the full realization of cost-saving clauses, rebates, and volume discounts.

Inventory Cost Optimization

Work with supply chain teams to reduce working capital tied up in inventory by ensuring efficient stock levels while maintaining service and safety requirements.

Stakeholder / Customer

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Client (RTA)

Internal Departments

Domestic (UAE) Suppliers

International Suppliers

Capability

Team collaboration and communication

Stakeholder Management

Supplier Relationship Management

Ethical Leadership

key COMPETENCIES

1.Technical Competencies

Knowledge of public and/or private sector procurement regulations and procedures

Tendering and bid evaluation processes (RFQ, RFP, ITT)

Supplier sourcing, assessment, and contract negotiation

Contract drafting, administration, and lifecycle management

Spend analysis and cost saving identification

Use of procurement and contract management systems (e.g. ERP, Per Angusta, contract databases)

Preparation of procurement recommendation and evaluation reports

Understanding of category management principles

Market analysis and supplier performance monitoring

Risk management in procurement

Knowledge of ethical sourcing and sustainable procurement practices

Familiarity with audit and compliance requirements in procurement

Strong proficiency in Microsoft Excel and reporting tools

2. Behavioural Competencies

Integrity and Ethical Judgment

Communication and Stakeholder Management

Analytical and Decision-Making Skills

Teamwork & Collaboration

Attention to detail.

MINIMUM QUALIFCATIONS

Min.

Required

Desirable

Education

Degree Qualification


Certification in Procurement and supply chain such as CIPS, CIPP

Experience

Three years working within a busy procurement department

Experience within rail or similar regulatory environment and knowledge of the market for goods and services relevant to the Dubai Metro and Tram


Experience in supervisory role

Skills / Training

Fluent in written and spoken English.

Strong written and verbal communication skills and the ability to negotiate with stakeholders from across the world

Strong organisation skills with the ability to handle multiple priorities and deadlines across both direct and indirect procurement categories

High attention to detail to accurately write contracts, purchase orders and service level agreements

Ability to work productively in a fast-paced team orientated environment

Computer literate (Microsft, Google) with prior knowledge of working with an ERP system


Arabic



Experience in Maximo or Dynamics