Job Description

Responsibilities:

Client Consultation:

Provide expert advice and guidance to clients on required documents, processes, and legalities for various government transactions (e.g., company formation, visa applications, trade license renewals, PRO services, attestation, notarization).

Document Preparation & Review:

Assist clients in accurately preparing, reviewing, and organizing all necessary documentation to ensure compliance with local regulations and specific authority requirements.

Government Liaison:

Act as a primary point of contact and representative for clients with various government departments, ministries, and free zones in Dubai (e.g., DED, DNRD, Tasheel, Amer, MOHRE, Dubai Courts, Embassies, Consulates).

Process Management:

Manage the end-to-end document clearing process, including submission, follow-up, and collection of processed documents.

Problem Resolution:

Proactively identify and resolve any issues or discrepancies that may arise during the document clearing process, liaising with relevant authorities to expedite resolutions.

Regulatory Compliance:

Stay updated on the latest government policies, regulations, and procedural changes related to business registration, immigration, labor laws, and other relevant areas in the UAE.

Record Keeping:

Maintain accurate and confidential records of all client interactions, document submissions, and processing statuses.

Fee Management:

Clearly communicate government fees, service charges, and estimated timelines to clients.

Customer Service:

Provide exceptional customer service, building strong relationships with clients through clear communication and reliable support.

Requirements:

Proven experience (minimum 3-5 years) as a Document Clearing Consultant, PRO, or in a similar role in Dubai/UAE. In-depth knowledge of UAE government departments, procedures, and documentation requirements, particularly for DED, DNRD, Tasheel, Amer, MOHRE. Strong understanding of company formation, visa application, labor card, and trade license renewal processes. Excellent communication skills, both written and verbal, in English. Proficiency in Arabic is highly advantageous. Exceptional organizational skills and attention to detail. Ability to manage multiple cases simultaneously and prioritize tasks effectively. Proactive problem-solver with strong negotiation and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Valid UAE Driving License is preferred. Bachelor's degree or equivalent preferred.
Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED2,500.00 per month