Job Description

PRO Head

To oversee and manage the company's interaction with government entities, ensuring full compliance with UAE laws and regulations. The role involves

leading the PRO team

, developing policies for effective government liaison, and

strategically managing all legal and regulatory requirements

related to business operations, licensing, and employee documentation.

Key Responsibilities:Leadership & Strategy

Lead, supervise, and develop the PRO department to ensure timely and accurate execution of all government-related processes. Design and implement

strategic plans

for government relations, compliance, and documentation management. Serve as the

primary point of contact

for all government authorities and regulatory bodies in the UAE. Build and maintain effective relationships with

senior officials and key decision-makers

in government entities. Advise management on changes in UAE laws and regulations that may impact business operations or workforce compliance.

Operations & Compliance

Oversee all

visa processes, labour contracts, license renewals, establishment cards, and trade license updates

. Ensure

timely renewal and compliance

with all government documentation and company registrations. Manage relationships and transactions with

MOHRE, GDRFA, DED, RERA, Municipality, and Chamber of Commerce

. Review and approve all applications, documentation, and correspondence prepared by the PRO team. Lead audits, compliance checks, and maintain documentation as per UAE legal standards. Ensure the company's

reputation and legal standing

are protected through proactive compliance management.

People & Process Management

Mentor, guide, and monitor a team of PROs and government liaison officers. Set departmental KPIs, monitor performance, and implement continuous improvement initiatives. Develop internal

SOPs and checklists

for PRO operations to ensure efficiency and accuracy. Collaborate closely with HR, Legal, and Admin departments for seamless employee onboarding and offboarding.

Requirements:

Education:

Bachelor's degree in Business Administration, Public Relations, or related field.

Experience:

Minimum

8-12 years of PRO experience

in the UAE, with at least

3-5 years in a leadership/supervisory role

.

Knowledge:

Deep understanding of

UAE labor, immigration, and commercial laws

. Strong network within

government departments

and key authorities. Comprehensive experience in both

mainland and free zone

compliance processes.

Skills:

Exceptional communication and negotiation skills (English & Arabic). Strong leadership, organizational, and analytical abilities. Strategic thinking and ability to manage complex, multi-entity government relations. High integrity, confidentiality, and attention to detail. Valid UAE driving license (mandatory).
Job Types: Full-time, Permanent