Job Description

Role Overview
The Governance and Conduct Risk Manager will be responsible for developing, implementing, and maintaining a robust framework for governance and conduct risk within the bank. This role ensures adherence to regulatory requirements, internal policies, and best practices, fostering a culture of ethical conduct and sound decision-making across the organization. The manager will work closely with various business lines, legal, compliance, and risk management teams to identify, assess, monitor, and mitigate governance and conduct risks.
Key Responsibilities

• Design, develop, and implement the bank's governance and conduct risk framework, policies, procedures, and standards in line with regulatory expectations and industry best practices.
• Ensure the framework integrates effectively with the overall enterprise risk management (ERM) framework.
• Develop and maintain a robust control environment for governance and conduct risks.

• Conduct regular risk assessments to identify potential governance and conduct risks inherent in business activities, new products, services, and processes.
• Analyze emerging regulatory requirements and industry trends to proactively identify and assess new or evolving governance and conduct risks.
• Facilitate workshops and discussions with business units to understand their specific risk profiles and controls.

• Establish and monitor key risk indicators (KRIs) and key performance indicators (KPIs) related to governance and conduct risk.
• Develop and deliver comprehensive reports on governance and conduct risk exposures, control effectiveness, and mitigation activities to senior management, risk committees, and the Board of Directors.
• Oversee the tracking and resolution of governance and conduct risk issues and incidents.

• Provide expert advice and guidance to business units and support functions on governance and conduct risk matters, including policy interpretation and control implementation.
• Develop and implement conduct-related policies (e.g., conflicts of interest, market conduct, data ethics, employee conduct) and ensure their effective communication and adoption.
• Develop and deliver training programs to raise awareness and understanding of governance and conduct risk principles, policies, and expected behaviors across the bank.
• Champion a strong risk culture and ethical conduct throughout the organization, promoting transparency, accountability, and integrity.
• Stay abreast of changes in global and local regulatory landscapes pertaining to governance and conduct risk.
• Assist in preparing for and responding to regulatory examinations and requests related to governance and conduct risk.

Qualifications
Education

• Bachelor's degree in Finance, Business Administration, Law, Economics, or a related field.
• Master's degree or relevant professional certifications (e.g., FRM, PRM, CAMS, ICA qualifications) are a plus.

Skills & Competencies

• Regulatory Knowledge: Understanding of banking regulations, corporate governance principles, and conduct risk expectations.
• Analytical Skills: Excellent analytical and problem-solving abilities, with a keen eye for detail and the capacity to synthesize complex information.
• Communication: Exceptional verbal and written communication skills, with the ability to articulate complex risk concepts to diverse audiences, including senior management and regulators.
• Interpersonal Skills: Strong ability to build relationships, influence stakeholders, and collaborate effectively across all levels of the organization.
• Strategic Thinking: Ability to think strategically and translate regulatory requirements and risk insights into practical and effective business solutions.
• Project Management: Proven ability to manage multiple projects simultaneously, meet deadlines, and deliver high-quality results.
• Integrity: Unquestionable integrity and ethical standards.
• Technical Proficiency: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with GRC (Governance, Risk, and Compliance) software is a plus.

Reporting Structure
The Governance and Conduct Risk Manager will have a direct reporting line to MEA Risk Cluster Head and it will be matrix reporting to UAE Chief Risk Officer.
Job Family Group: Risk Management
Job Family: Portfolio Credit Risk Management
Time Type: Full time
Most Relevant Skills Analytical Thinking, Credible Challenge, Governance, Monitoring and Evaluation, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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Skills Required