Job Description

Job Title Pool Beach Operations

Description

Additional Information Recreation & Activities
Job Number 22165706
Job Category Golf, Fitness, & Entertainment
Location The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

• Supports the Director of Services in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units.
• Manages the lifeguards, Kids Club and pool & beach areas.
• Provides and models service behavior to guests and employees.
• Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
• Position works with direct reports to carry out departmental strategies.

CANDIDATE PROFILE
Education and Experience

• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES
Supporting Recreation Operations

• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Monitors quality, standards and meets the expectations of the customers on a daily basis.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Schedules events, programs, and activities, as well as the work of others.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Supports the management of outside vendors including water sports and scuba.

• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).

• Manages group activities including sand painting, bon fires, and team building events.

• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.

Providing and Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Participates in the performance appraisal system process, giving feedback when needed.

• Coordinates training activities for employees in department.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

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