Platform And Infrastructure Specialist Role

Dubai, United Arab Emirates

Job Description

Platform and Infrastructure Specialist Role
Department - Cloud Computing
Location: Newcastle Upon Tyne
Duration: Permanent

The primary purpose of this role is to enable our delivery of cloud solutions to both existing and new customers. This is a varied and highly technical role, the individual will work closely with ‘Platform and Infrastructure Manager’, to plan and execute major infrastructure projects (cloud and on-premise) as well as maintenance tasks such as upgrades and patching. Building a strong relationship with our ‘Problem Manger’ and ‘Technical Team Leader’ will be vital for the role, assisting with troubleshooting infrastructure wide problems affecting live services and ultimately ensuring the smooth running and security of our systems. The successful individual will possess a broad range of technical skills spanning both on-premise and cloud technologies, alongside possessing excellent organisational and communication skills. This is a home-based, high-level technical role with some requirements to attend the office for workshops and planning sessions.
RESPONSIBILITIES
  • Day to day availability, performance, maintenance, upgrades and overall smooth operation of the following infrastructure technologies/services:
  • VMWare Cluster inc. vCenter and ESX hosts.
  • Enterprise SAN IBM v7000 through iSCSI connectivity.
  • Microsoft Windows Server Domain Services
  • Hybrid Citrix Virtual Apps and Desktops infrastructure inc. Citrix Cloud and Citrix Managed Desktops
  • Hybrid Microsoft Remote Desktop Services (RDS) infrastructure.
  • Microsoft SQL Servers
  • Microsoft Windows File Servers
  • Escalation point for ‘Technical Team Leader’ and ‘Problem Manager’.
  • Microsoft Endpoint Configuration Manager (MECM) reporting, maintenance and compliance.
  • Internal infrastructure project management and technical lead (all three phases ‘Planning’, ‘Testing’ & ‘Implementation’.
  • Responsible for keeping own projects running to schedule and budget, escalating any risks to the ‘Platform and Infrastructure Manager’.
  • Make recommendations of improvements to existing processes and products.
  • Ensuring security best practices are followed for all our systems and risks are remediated or escalated to the ‘Network and Security Manager’.

OBJECTIVES
  • Meeting all Objectives and Key Results set quarterly across the year
REQUIREMENTS Knowledge, Skills and Experience
  • Significant high level technical expertise working within an IT environment.
  • A track record of successful project delivery as technical lead.
  • A minimum of three technical certifications relevant to the technologies used
  • Planning skills.
  • Strong communication skills.
  • Self motivation and organization skills.
  • A desire to expand current knowledge set.
Technology Familiarity
  • MS Windows Server: Active Directory, DNS, DHCP, Group Policy & Certificate Services.
  • Storage: FileServers, Enterprise SANs, Shares, NTFS Permissions.
  • Citrix: Virtual Desktop and Apps, XenApp/Desktop, Netscaler.
  • MS SQL Server: DB Troubleshooting, Backup and Restore.
  • VMWare: ESX 7.0 Hosts, iSCSI Storage connectivity, Virtual Machines.
  • Microsoft 365 Admin: AAD, Exchange, SharePoint & Endpoint Manager Admin
  • Infrastructure Patching and Updates: MECM and WSUS
Desired Skills
  • Azure: IaaS. AADDS, AVD
  • Backup and Restore: Veeam, Zerto, Volume Shadow Copies
  • Monitoring: PRTG, Sentinel, vRealize.
Job Types: Full-time, Permanent
Additional pay:
  • Bonus scheme
  • Performance bonus

Benefits:
  • Flexitime
  • Work from home

Ability to commute/relocate: Newcastle upon Tyne, NE1 5JE: reliably commute or plan to relocate before starting work (required)

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Job Detail

  • Job Id
    JD1426723
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned