Job Description

Role:

Planning Engineer

Location:

UTS Carrier - Abu Dhabi Office

Full/Part-time:

FULLTIME

Build a Career with Confidence

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. We lead through innovation, and our people are at the heart of this mission.

About the Role

This position plays a key role in the daily planning and coordination of our service operations, directly supporting our commitment to delivering exceptional service to end users.

Key Responsibilities:

Update the Master Preventive Maintenance (PM) schedule (90, 60, and 30 days) Manage the SR backlog and validate scheduled hours for PM visits Assign and pre-schedule work orders based on technician skillsets and availability Contact customers to coordinate and confirm initial visits Estimate and adjust work hours in work orders and scheduled hours Provide feedback and flag resource availability concerns to the Branch Manager Review technical work, approve timesheets, and manage technician expenses Manage service renewal processes and SR bookings Create startup forecast work orders Incorporate CBM into PM planning for connected chillers Highlight technician shortages and support recruitment decisions

Skill Set:

Strong project planning and coordination skills HVAC technical background and understanding of work-hour estimation Proficiency in Microsoft Office and internal systems Problem-solving, team-oriented, and results-driven Effective communicator with excellent organizational skills

Qualifications:

1-3 years of relevant experience preferred Diploma in Engineering or related field is a plus Fresh graduates are encouraged to apply

Job Details:

Job Profile:

Sr. Tech, Customer Service

Job Family:

Customer Service: Technical/Business Support

Worker Type:

Full-Time Employee

Work Shift:

5 Days (8 AM - 5 PM), UAE Standard

Location:

UTS Carrier, Abu Dhabi Office

Compensation Grade:

T3

Start Date:

01/11/2025

Scheduled Weekly Hours:

48

Remote Type:

Onsite

Join Us and Make a Difference

At Carrier, we offer not just a job, but a platform to grow. You'll find career development, inclusive work culture, and opportunities to make an impact from day one.

Apply now and help shape the future of service excellence in the UAE.

Carrier is An Equal

Opportunity/Affirmative

Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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