The Photocopier Technician is responsible for the installation, maintenance, and repair of photocopiers and other related office equipment. The role requires a strong technical aptitude, excellent problem-solving skills, and the ability to provide high-quality customer service.
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Key Responsibilities:
Installation and Setup:
Install and configure photocopiers and related office equipment at client locations.
Ensure proper setup, including network configurations and user access.
Maintenance and Repair:
Perform routine maintenance on photocopiers to ensure optimal performance.
Troubleshoot and repair mechanical and electronic issues with photocopiers and other office equipment.
Replace parts and components as necessary to restore functionality.
Customer Support:
Provide on-site and remote support to clients for photocopier issues.
Educate clients on proper usage and maintenance of their photocopiers.
Address and resolve customer concerns and service requests in a timely manner.
Technical Documentation:
Maintain accurate records of service activities, including repairs, parts used, and time spent.
Prepare service reports and document any recurring issues or potential improvements.
Inventory Management:
Monitor and manage inventory of spare parts and supplies.
Order and restock parts and supplies as needed to ensure availability for repairs.
Compliance and Safety:
Adhere to company policies and industry regulations regarding safety and environmental practices.
Follow standard operating procedures and ensure equipment is handled and disposed of safely.
Continuous Improvement:
Stay updated with the latest advancements in photocopier technology and repair techniques.
Participate in training and development opportunities to enhance technical skills and knowledge.
Experience:
Proven experience as a photocopier technician or in a similar technical role.
Skills:
Strong troubleshooting and problem-solving skills.
Proficiency in using diagnostic tools and repair equipment.
Excellent communication and customer service skills.
Ability to work independently and manage time effectively.
Basic understanding of networking and connectivity issues related to office equipment.
shift: morning
Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED4,500.00 per month
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