Job Description

Job Category: Hotel-Leisure and Wellness
:
About us
At voco, we've created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our family of hotels are connected by their own sense of style and individual character and that's something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.
At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won't find in any guide book.
Your day to day
We are currently recruiting for a full-time Personal Trainer/Fitness Instructor to join our enthusiastic team at voco Dubai. As a Fitness Instructor, you will support the section Instruct and coach guests with various exercise activities and the fundamentals of sports. Assess individual physical fitness levels and encourage set and reaching fitness goals. Demonstrate techniques and methods of participation. Observe and inform of corrective measures necessary to improve skills and physique.

• Interview, measure, and evaluate guests' abilities, needs, and physical condition and suggest suitable fitness programs to meet requirements. Monitor individual progress and adapt programs as needed.
• Explain and enforce safety rules and regulations governing sports, recreational activities, and the optimum use of exercise equipment.
• Continuously update oneself on sports training/instructional methods and procedures and apply them appropriately in situations.
• Be knowledgeable on principles and methods of sports training, design, teaching and instructions, and the measurement of training effects.
• Have the ability to exert yourself physically over long periods of time without getting winded or out of breath.
• Have the ability to exert muscle force repeatedly and continuously over time. This involves muscular endurance and resistance to muscle fatigue.
• Design training programs and lead various recreational/aerobics activities.
• Administer staff and client scheduling for maximum revenue generation and profitability.
• Supervise all exercise programs and ensure adherence to specified techniques.
• Be flexible to cover shifts of various positions, within the spa and health club, and perform all related functions attached.
• Ensure all guests are received in a courteous, professional manner and extended a high level of customer care.
• Be well-versed in explaining the difference between each equipment and fitness program and recommend appropriately based on guests' needs.
• Provide guests with information regarding nutrition, weight control, and lifestyle issues.
• Maintain records of guests' feedback and preferences to better serve them on their future visits. Guest information is kept in strict confidentiality and used only in the best interest of the hotel.
• Handle guest queries and complaints. Resolve issues in the best interest of the hotel.
• Maintain appropriate attitude and physique to reflect and promote the image of the health club.
• Train colleagues the in necessary skills, new techniques, and procedures to perform their duties with maximum efficiency.
• Continuously train colleagues to have extensive knowledge of all equipment and services so that they are able to use and recommend correctly.
• Plan and implement programs of activities for groups and/or individuals.
• Maintain records of participant performance. Manage the upkeep of relevant records and documentation within the department.
• Implement the observance of proper clothing and shoes within the gym.
• Administer emergency first aid, wrap injuries and refer injured guests to physicians.
• Participate in daily shift briefings to be aware of policies and procedures, special events/promotions, further improvement plans, and employee concerns.
• Maintain the highest standards of hygiene, cleanliness, and tidiness in the work area.
• Recruit, train and supervise staff, including planning/preparation of weekly roster and work schedules and ensure adequate manning to efficiently handle the fluctuating level of business.
• Implement the observance of the punctual and high level of personal grooming and hygiene standards at all times.

What we need from you
At voco Dubai, we look for hosts who are reliably different and contribute in the success of bringing our brand to life!
Ideally, you'll have a minimum of 2 years of Personal Training experience Qualified Level 2 Fitness Instructor & Level 3 Personal, or equivalent.

• Valid Certificate in Basic First Aid & CPR
• Deep understanding of fitness disciplines, programming & principles
• Enjoy meeting people, can deliver great customer service and maintain a good rapport with members
• Possess strong positive, motivational, & interpersonal skills;
• Communicate effectively and have command of the English language
• Strong work ethics, confidence & professional
• Self-starter & hold strong organizational skills.
• Flexible to work in the required hours
• Can work towards targets.
• Good admin skills and knowledge of Microsoft Works
• Disciplined, hardworking & trustworthy
• Maintain a positive attitude at all times.

How do I deliver this??
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people.
What we offer
We'll reward all your hard work with a great salary and benefits - in addition to career development, employee room discounts and great work culture.
Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit to find out more about us.
Reliably Different - Welcome to voco Hotels, IHG's new upscale brand. We call our Hotels voco - It means 'to invite' and 'call together' originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco Dubai Whatever we're up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG's years of experience in delivering True Hospitality, voco Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun.
Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco hotel opened in November 2018 in Gold Coast, Australia and the first voco Hotel across IMEA is voco Dubai. voco Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It's location on the vibrant Shiekh Zayed Road is also connecting it to many daytime and night delights of the city from shopping, dining and entertainment experiences.

Skills Required