Taking responsibility for the smooth running and successful delivery of meetings and other events including attendees. papers, logistics (e.g. travel, video conferencing, other technical requirements)
Acting as a \xe2\x80\x9cgatekeeper\xe2\x80\x9d \xe2\x80\x93 ensuring that their diary is an accurate reflection of commitments that they intend and are able to meet
Anticipating and proactively resolving issues in advance e.g. conflicting meetings
Thinking ahead, informing others of changes to schedule e.g. meetings running late
Organising client dinners/entertainment and in-house lunches
Travel:
Responsible for organising all necessary hotel and travel arrangements (international and domestic) as required, including foreign currencies, hotels etc.
Having regard for other meetings, time zones, transfer times etc.
Responsible for accurately preparing travel itineraries which include contact details, key addresses etc. and any relevant documents
PC Skills:
Accurately typing/amending a range of documents that comply with Corporate guidelines to a consistently high standard
Composing routine correspondence where appropriate
Undertaking research as instructed and required
Communication:
Answering the telephone in a professional manner, taking accurate telephone messages and dealing with them in an appropriate and timely manner
Managing voice-mail messages, providing a summary of calls and, if appropriate, liaising with colleagues in their absence
Managing e-mail communication \xe2\x80\x93 flagging urgent requests and following up as necessary
Ensuring that both internal and external mail is dealt with promptly, with prioritisation of incoming papers and requests as appropriate and prompt distribution
Screening telephone calls. Ensuring that all calls and oral communications are appropriately recorded and dealt with without delay.
Through regular contact, building good working relationships with secretaries and clients, industry and senior management in other organisations, and Rothschild offices
Teamwork:
Working closely with the other secretaries within the division to provide cover and assistance where necessary, including lunchtime cover
Informing others of your whereabouts and for how long you will be away from your desk
Administration:
Reconciling expenses and claims promptly and accurately
Collating information for client invoices as requested
Maintaining an up-to-date filing system, ensuring easy retrieval of information and archiving of files as and when needed
Informing HR of absence (holiday, sickness, paternity and parental leave) including secretarial colleagues
Other:
Providing assistance with personal admin. (principally desk-based)
Any other duties that are within the employee\xe2\x80\x99s skills and abilities whenever reasonably instructed
Undertaking specific projects as requested
Experience, Skills And Competencies Required
Advanced knowledge of Outlook
Advanced knowledge of Microsoft Word, PowerPoint and Excel
Excellent interpersonal skills \xe2\x80\x93 to communicate clearly and effectively at all levels within the Bank globally and externally
Ability to maintain high level of confidentiality in respect of information/documents/projects being produced/undertaken
Ability to manage several projects simultaneously, whilst achieving consistently high standards of accuracy, detail and deadlines
Proactive attitude with the ability to act with good judgement and common sense on a day-to-day basis regarding assigned and ad hoc duties
Self-motivated, highly productive, reliable with a flexible attitude
Service orientated \xe2\x80\x93 both to internal clients (bankers) and our external clients.
Ability to work with limited direction and develop a thorough knowledge of the organisation
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