Job Description

MISSION

In charge of

recommending the right education organization

,

piloting the omnichannel education strategy, measuring efficiency

and educational excellence.

KEY RESPONSIBILITIES

PERFORMANCE

Sets up and coordinates the omnichannel education plan with the brands Deploys omnichannel education model based on client's segmentation (online, offline) Defines the right organization (educators & freelancers) With provided tools (BRIGHT)analyzes the quantitative & qualitative education KPIs and re-adapts the education strategy Builds an annual omnichannel O+O education plan in coordination with the various actors (Brands, Key Accounts education, regional education managers) Organizes and orchestrates alignment meetings between teams, brands and trade teams Responsible for analyzing education activity and making recommendations Proposes, pilots and analyzes relevant education indicators Analyzes and makes recommendations from headquarters dashboards on Access, LPS & social media Proposes, management and analysis of KPis for bonuses related to the activity Reports education analyzes to inter teams In charge of Education P&L shift

ORGANIZATION

Defines the right organization (educators & freelancers) Organizes freelancers' strategy & management

COLLABORATION

Works with BI Team to allocate BI time for Education KPIs tracking

MANAGEMENT

Reports to PPD Education Director

KEY INTERACTIONS WITH

Country education management National, regional Field Education manager Educators, Business experts Sales teams Brands, Activation teams

SKILLS

Budget management
Data driven decision making
Resources planning
Reporting / Business Intelligence software
Community management
People Development
Performance enablement
Activation excellence
Adapted communication
Advocacy strategy design
Beauty services activation
Digital platform & tech ecosystem
Coaching conversations
Expertise-Based trust building
Professional beauty technique
Professional centric activation