ABOUT UNILEVER: With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people \xe2\x80\x93 we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don\xe2\x80\x99t believe in the \xe2\x80\x98one size fits all\xe2\x80\x99 approach and instead we will equip you with the tools you need to shape your own future. PEOPLE EXPERIENCE & OPERATIONS INTRODUCTION: People Experience is the heartbeat of Unilever\'s organizational culture, shaping every interaction from attraction to retire. As the People Experience & Operations Senior Manager, you are entrusted with the responsibility to orchestrate a seamless and positive journey for Unilever Arabia\xe2\x80\x99s employees, fostering a deep sense of belonging and co-creating a high-performance environment in close collaboration with HRBPs and the Arabia Business. The People Experience team specializes in providing expertise to support employees, HRBPs, business stakeholders, and line managers. Our focus revolves around making each day simple while transforming significant occasions into truly extraordinary moments. This involves infusing personal touches throughout the employee lifecycle and orchestrating an end-to-end experience for employees. As a leader in this role, your mission is to ensure consistent support & compliance, facilitate seamless operations, and enhance the overall employee experience during key moments. Simultaneously, you\'ll guide and enhance the skills of your team, and drive collaboration with the Arabia dedicated team in the Cairo Hub. You lead a dynamic team of 10 direct reports, including 2 Senior People Partners, 2 Talent Partners, and 6 Public Relations Officers (PROs), with additional oversight of Workplace Services Leads till end of Q1 2024. Total team size: (14 members excluding WTS) JOB PURPOSE Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are If you are passionate about process improvement, customer mindset, business integrity, problem solving and of course If you are driven by data and processes then this role is just for you. WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Manage, prioritize, and distribute work among the People Experience team, fostering a culture of continuous development and high performance.
• Provide robust support to HRBPs aligned with the Arabia business agenda and local talent strategy.
• Collaborate with various functions within People Experience and Operations team, ensuring alignment with shared services in Cairo Hub (JML team lead, Talent Advisory; Payroll; Global Mobility).
• Partner with non-HR cross-functional teams (IT; Workplace and Travel; Finance, Legal, Global Expertise Teams) to drive simple and consistent end-to-end experiences across all Employee lifecycles.
• Required to sign contracts, letters, and providing approval for monthly payroll and bank transactions, ensuring precision and compliance in critical documentation and HR financial processes.
• Conduct quarterly assessments of PEX people costs and expenses, analyzing financial trends and implementing necessary adjustments to ensure adherence to approved budgets.
• Act as an agile resource on HR-related issues, serving as a change agent and promoting a culture of flexibility.
• Partner with HRLT on Arabia talent strategy, driving localization programs and meeting local hiring requirements.
• Coach and consult on management issues, as well as challenging and/or influencing decision-making processes related to people agenda.
• Lead change management efforts for digital workplace initiatives, simplifying processes, and integrating technology for a seamless end-to-end experience.
• Drive centralization of transactional activities, standardizing processes, and leveraging automation for efficiency.
• Ensure an exteremly high level of compliance and ethical operations of all HR policies and processes.
• Stay updated on new local labor laws by collaborating with Country Legal business partners and connecting with local government departments.
• Ensure all policies, processes and systems are updated with any new local labor changes.
• Manage any esclations from immigration issues along with PROs and People partners if needed.

WHAT YOU WILL NEED TO SUCCEED Experiences & Qualifications

• Over 8 years of HR experience with a focus on team management.
• GCC experience is a plus.
• Strong understanding of local labor laws and regulations.
• Proven experience in global and local project rollouts.
• Demonstrated ability to partner effectively with cross-functional teams.
• Arabic Language is a plus.

Skills

• Relationship Management: Foster positive workplace relations through strong interpersonal skills.
• Stakeholder Engagement: Navigate complex relationships to align business objectives with strategic goals.
• Data Governance and Privacy: Uphold high standards in data privacy, safeguarding sensitive information.
• Emotional Intelligence: Demonstrate emotional intelligence for effective team motivation.
• Leadership and Team Management: Lead and inspire diverse teams, cultivating trust and transparency.
• Problem Solving and Innovation: Address challenges with analytical skills, finding innovative solutions for efficiency.
• Influence and Change Management: Drive change by influencing decision-making processes related to the people agenda.
• Business Partnership: Collaborate across functions, aligning HR initiatives with business objectives.
• Collaboration: Foster collaboration for a unified approach to employee lifecycle management.
• Employer Branding: Design and contribute to enhancing Unilever\'s employer brand through strategic initiatives.
• Talent Acquisition and Recruitment: Play a key role in TA with a focus on landing local talent strategies.
• Process Innovation and Automation: Drive continuous improvement through innovative process design.
• Digital Technology Awareness: Stay up to date of digital technologies, leveraging them for operational efficiency.
• Risk Management: Mitigate risks through keen awareness and proactive measures.
• Customer Experience: Prioritize positive customer experience in every HR aspect.
• Change Management: Lead change initiatives for smooth transitions and positive workforce impact.
• Design Thinking for HR: Design HR processes with a focus on a positive and impactful employee experience.
• Business Acumen: Demonstrate a deep understanding of business dynamics, aligning HR with organizational goals.
• Data-Driven Decision Making: Utilize data analytics for informed, evidence-based HR practices.
• Agile and Project Management: Apply agile methodologies and effective project management in HR.
• Legal and Compliance Knowledge: Advance appreciation of employment laws and practices.
• Effective Communication and Influence: Provide clear, persuasive information and influence others effectively.
• Passion for High Performance: Instill a culture of trust, transparency, and compassion for exemplary work.
• Organizational Skills: Demonstrate strong organizational skills, attention to detail, and multitasking abilities.
• Project Management Experience: Proven track record of success in complex projects.
• Independence and Ownership: Work independently, taking ownership to positively influence end-to-end results.
• Action-Oriented Leadership: Initiate resources and tools for key HR process delivery.
• Strong Stakeholder Management: Impact and influence different areas of the organization.
• Continuous Improvement: Embrace a mindset and experience in continuous improvement and simplification.

Leadership

• You are an inclusive motivator of people. Your team deliver with real passion, growing and learning from each other whilst delivering quick wins.
• You are still responsible for your own results and as a manager, you also need to motivate others to deliver with passion, creating an inclusive and engaging climate around you. You can balance challenge with support and coaching. You understand the wider business context and you are emotionally intelligent enough to motivate people to deliver what is needed.

• Critical SOL (Standards of Leadership) Behaviors
  • PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
  • PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
  • TALENT CATALYST: Invests in people \xe2\x80\x93 coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
  • BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their \xe2\x80\x98Whole Self\xe2\x80\x99 to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.