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Consistently offer professional, friendly and engaging service.
Assist in the day-to-day operations of the People & Culture department.
Maintaining flow of documents & ensuring they are as per Hotel policies.
Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.
Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time.
Assist colleagues in exit checklist, clearance, exit interview and resignation process.
Ensuring the timely posting of pictures from colleague events on the appropriate communication channels, WhatsApp, LinkedIn, Back of House Area.
Process letter Requests from colleagues (Salary, Employment, Experience Certificates).
Filing of all colleague documents on a regular basis and maintaining up to date colleague files.
Processing of new colleagues, changes of status and separations
Birthday Calendar, preparation and sending to all colleagues via email.
Assist and lead the P&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days.
Assist our colleagues in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.
Handle all decorations related to P&C, in the office, cafeteria, Back of House for all events and celebrations
Organize any colleagues' recognition, such as weddings, birthdays, new born.
In charge of the daily operations in the cafeteria, which include liaising with the catering company to ensure consistency of the meals in the cafeteria, organize regular audits and survey, lead the cafeteria committee to collect feedback.
Addition of new joiners to group insurance
Scheduling Training Room when required by other departments.
Assist when necessary, for events, orders, gatherings etc
Other P&C tasks as and when requested by line manager.
Qualifications
Saudi Nationality is mandatory by law.
Computer literate in Microsoft Window applications required.
University/College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities, with a flexible attitude
Strong work ethics and confidentiality
Highly responsible, trustworthy and reliable
Ability to work cohesively as part of a team, ability to display empathy at all times
Ability to focus attention on colleagues needs, remaining calm and courteous at all times
* Open-minded, ready to assist outside of the working hours/days if anything occurs or if any event to attend
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