Job Description

Description

A Career with Trivandi

Working for Trivandi means the opportunity to work on the world's most iconic projects in a supportive, people-first environment with colleagues who are passionate, collaborative and love what they do.

Our culture is grounded in trust and fulfilment, with a shared passion for achieving excellence, whilst having fun. We're dedicated to ensuring that every team member's voice is heard and valued, enabling Trivandi to be shaped and grown by the people within it.

Ultimately, Trivandi is a place where you'll be excited to come to work at the start of each week.

Together, we keep our shared values at the heart of everything we do:

Passion

: We love what we do and care passionately about achieving great outcomes with our partners.

Trust & Quality:

We are trusted to consistently deliver to the highest international standards and professional ethics.

OneTeam

: We are a close-knit team and know that our best work is done together. We care for each other, always putting people first, enabling us to deliver our best work.

Always Evolving

: We don't stand still. We strive to make each project better than the last, daring to challenge what's gone before, in our quest for innovation and improvement.

About Trivandi

Trivandi provides advisory, design and delivery services across sport, events, live entertainment and venues.

Founded in 2013 from the success of the London 2012 Games, we have grown to over 100 specialists across four global offices in London, Dubai, Riyadh and Brisbane, delivering over 300 projects in 29 countries.

Our unique "One Team" approach brings together the right expertise at the right time, synchronising strategy, design, project management, and operations to simplify complexity and deliver actionable solutions that drive meaningful impact.

We passionately share our knowledge to empower local teams, unlocking the full potential of each unique experience to inspire positive change and create lasting legacies.

That's what we mean by creating experiences, better.

About the Role

We are looking for an ambitious and motivated People Coordinator to join our People team at a time of fast growth and change. A key focus of this role will be managing all People operations within the DMCC platform, including the administration of our team's contracts, visas, health insurance and related compliance activities. You will play a vital role in ensuring all processes run smoothly while creating an exceptional experience for our people across every stage of the employee lifecycle.

The ideal candidate will be highly energetic, professional and able to demonstrate integrity and discretion in all tasks. As this role involves handling sensitive personal and company data, you must be able to manage confidential information with the highest level of care and responsibility.

To come on this journey with us, you'll bring a great sense of humour, a positive and collaborative mindset, and the confidence to navigate a fast-paced and sometimes ambiguous environment. You should be naturally resourceful, solutions-driven, and comfortable taking initiative. Most importantly, you'll enjoy a challenge and be excited by the opportunity to support and elevate the People function across all regions as we continue to grow.

Key Responsibilities

At Trivandi all our roles are broad and flexible, but here's a flavour of where you'll focus your time:

Visa Management

Process new-starter visa requests and renewals for current employees, ensuring all required documents are accurately prepared and aligned with DMCC platform requirements. Ensure visa renewals are completed within the required timeframe. Communicate with employees throughout the visa process, guiding them on medical and EID biometric appointments and the steps involved in receiving their Emirates ID. Support team member with the attestation and translation of education certificates required for their visa applications. Coordinate KSA Business Visa applications and renewals for all employees, monitoring expiry dates and turnaround times. Ensure all documentation is complete and correct before employees visit the visa processing centre.

Insurance

Process health insurance for new starters through our Group Health Insurance policy, ensuring all required documents are provided and that applications are submitted in time to support the next steps of the visa process. Share health insurance policy documents with new starters once their policies are active. Upload all new and renewed health insurance policies to the DMCC portal for the respective employee(s), ensuring information is accurate and up to date. Advise team members on the Involuntary Loss of Employment (ILOE) insurance scheme, ensuring they complete their registration and provide their certificate for compliance records. Liaise with the Business Performance team to request travel insurance for new starters where relevant ensuring travel policy documents are uploaded to HRMS and team member personnel folder.
Update health/travel insurance policy documentation for all team members upon insurance policy renewal.

Recruitment

Assist the People Team globally with coordinating the recruitment process through PinPoint, gaining a full working knowledge of the system and how to assist hiring managers through the recruitment journey.

Onboarding

Ensure all team member contract paperwork is accurate, up to date and saved in the respective employee files on SharePoint by regularly completing audits. Process employee letter requests through the DMCC system (e.g., Arabic salary certificates, NOCs), including those needed for Golden Visa applications or family sponsorship. Prepare and issue salary certificates for banks, employment visa support letters and letter required for personal visas (e.g. Schengen visas). Coordinate and track background checks for new starters, liaising with external providers and ensuring completion prior to start date. Coordinate and complete reference checks for candidates, ensuring references are obtained, documented, and stored appropriately prior to onboarding. Manage the applications for One JLT access in line with visa applications and renewals. Liaise with the Business Performance team to coordinate onboarding tasks, including IT setup and access to all required systems. Add new starters to internal systems prior to their start date, including Breathe, CMap, and Heka.

Associate Network

Assist the People team with the management of our Associate Network platform, Worksuite. This includes but is not limited to:
o Reviewing CV's and tagging new joiners to Worksuite.

o Assisting with platform improvements, data cleaning and general housekeeping.

o Responding to Associate messages and queries within the platform in a timely manner.

o Introductory talks to members of the team about how to use the platform.

o Reviewing and updating any changes to Worksuite user guide and Associate Handbook.

General Administration

Assist the People team by ensuing all relevant People team trackers, MS planners and systems are kept up to date. Support with the annual review cycle, tracking outcomes centrally. Monitor and respond to queries in the People inbox, ensuring timely, helpful and professional communication.

Skills, Knowledge and Expertise

The key knowledge, experience, and qualifications we are looking for include:

1-2 years of experience in Human Resources or People operations in Dubai, ideally within a professional services or fast-paced environment. Strong administration skills developed within a professional setting. Educated to degree level or above. Experience with HRMS platforms or other relevant HR information system. Proficient in the use of IT and Microsoft programmes and iOS applications. Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment. Excellent communication skills with the ability to handle confidential and sensitive information with discretion. Desirable - DMCC systems knowledge
Strongly desirable - Arabic speaker

About You

The key competencies and behaviours we are looking for include:Excellent team working skills with an open, friendly, and supportive style. Ability to effectively, accurately, and concisely present and communicate in both written and verbal forms and be empathetic across different audiences and cultural sensitivities. Proven attention to detail Able to handle shifting demands. Responsive and helpful Self-motivated and resourceful Loyal, displaying the highest levels of integrity and commitment. Flexible and adaptable in a dynamic company

Benefits

If you are successful in this application we will invest in you, support, and train you to be successful, opening up a world of opportunities.

Trivandi is committed to eliminating discrimination and encouraging diversity amongst our team. We aim to be truly representative of all sections of society, creating an environment where everyone feels respected and able to give of their best. We therefore warmly welcome applications from anyone who meets the criteria we've described.

About Trivandi

Trivandi provides advisory, design and delivery services across sport, events, live entertainment and venues.

Founded in 2013 from the success of the London 2012 Games, we have grown to over 100 specialists across four global offices in London, Dubai, Riyadh and Brisbane, delivering over 300 projects in 29 countries.

Our unique "One Team" approach brings together the right expertise at the right time, synchronising strategy, design, project management, and operations to simplify complexity and deliver actionable solutions that drive meaningful impact.
We passionately share our knowledge to empower local teams, unlocking the full potential of each unique experience to inspire positive change and create lasting legacies.
That's what we mean by creating experiences, better.