Job Description

Patient Coordinator - Aesthetic Clinic ( 3-4 yrs)

We are looking for a

Patient Coordinator

to join our aesthetic clinic. The ideal candidate will have excellent

customer service skills

, the ability to manage appointments efficiently, and experience in a

clinic, medical center, or aesthetic facility

.

Responsibilities

Greet and assist patients, ensuring a smooth and welcoming experience Schedule and manage patient appointments efficiently Provide information about treatments, procedures, and clinic services Coordinate with doctors, nurses, and therapists to ensure seamless patient care Handle patient inquiries via phone, WhatsApp, and email Maintain accurate patient records and update the database Assist in payment processing and insurance documentation if required

Requirements

Previous experience as a

Patient Coordinator, Receptionist, or Customer Service Representative

in a

clinic or medical center

Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Knowledge of

clinic management systems

is a plus
Skills

Desired Skills for a Patient Coordinator in an Aesthetic Clinic

Customer Service Excellence

- Ability to provide a welcoming and professional experience for patients.

Communication Skills

- Strong verbal and written communication, especially in English (Arabic is a plus).

Organization & Multitasking

- Efficiently managing appointments, patient records, and inquiries.

Sales & Upselling

- Ability to promote treatments and packages to patients.

Attention to Detail

- Ensuring accurate documentation and patient information.

Problem-Solving Skills

- Ability to handle patient concerns and provide solutions professionally.

Tech Savvy

- Experience with clinic management software and CRM systems.

Teamwork & Coordination

- Working closely with doctors, therapists, and administrative staff.

Time Management

- Managing multiple tasks efficiently in a fast-paced environment.

Confidentiality & Professionalism

- Maintaining patient privacy and adhering to clinic policies.
Job Type: Full-time

Pay: AED7,000.00 - AED8,000.00 per month

Experience:

* Patient Coordinator, Russian speaking: 5 years (Required)