Patient Communication Specialist / Call Center

Jumeirah, DU, AE, United Arab Emirates

Job Description

Responsibilities:

Answer incoming phone calls, emails, and messages from patients in a professional and courteous manner. Schedule, confirm, and manage patient appointments using our CRM and scheduling systems. Make outbound calls to remind patients of upcoming visits and follow-ups. Provide information about clinic services, procedures, and doctors. Update and maintain accurate patient records in the CRM. Collaborate with reception and medical staff to ensure smooth clinic operations. Handle patient inquiries and resolve minor issues efficiently.
Job Type: Full-time

Pay: Up to AED5,500.00 per month

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Job Detail

  • Job Id
    JD2133310
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jumeirah, DU, AE, United Arab Emirates
  • Education
    Not mentioned