Job Description

Key Accountabilities

Managing Patient Experience

Specific Responsibilities for this Role

Great customer entering establishment.

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Answer patients' queries, provide relevant information to patient about insurance companies procedures and policies.

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Count money in cash drawers at the beginning of shift to ensure that amount is correct.

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Compute and record totals of transactions.

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Collecting cash as per payment slip.

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Track the correct service with price as per request by the doctor.

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Receive payment by cash, cheque, credit card and vouchers.

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Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.

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Issue receipt & detailed summary of bills.

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Resolve customer complaints.

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Updating in patients bills.

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Informing interim In -patient billing summary to patient daily

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Submitting daily claim forms and related documents to accounts.

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Submitting previous day collecting to accounts.

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Compiling and maintaining of reports and records

Key Accountabilities

Managing Patient Experience

Specific Responsibilities for this Role

Great customer entering establishment.

+

Answer patients' queries, provide relevant information to patient about insurance companies procedures and policies.

+

Count money in cash drawers at the beginning of shift to ensure that amount is correct.

+

Compute and record totals of transactions.

+

Collecting cash as per payment slip.

+

Track the correct service with price as per request by the doctor.

+

Receive payment by cash, cheque, credit card and vouchers.

+

Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.

+

Issue receipt & detailed summary of bills.

+

Resolve customer complaints.

+

Updating in patients bills.

+

Informing interim In -patient billing summary to patient daily

+

Submitting daily claim forms and related documents to accounts.

+

Submitting previous day collecting to accounts.

+

Compiling and maintaining of reports and records

Minimum Qualification & Experiences

Bachelor's Degree - Any discipline or related fields. Master's degree will be an advantage.


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Two years minimum of experience.

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Knowledge of insurance billing procedure.

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Knowledge of principles and practices of bookkeeping.

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Knowledge in using computer and related software applications

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Extreme organization skills

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Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers.