Job Description

Overview:
M42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities in 27 countries and a dedicated workforce of over 20,000 professionals, M42 is uniquely positioned to redefine the future of healthcare on a global scale.
Since its inception in 2010, National Reference Laboratory (NRL) has expanded from a single standalone reference laboratory to a network of 12 state-of-the-art facilities across the United Arab Emirates. NRL provides world-class diagnostic services to the M42 network and partners with more than 250 clients from a wide range of market segments, including private and government hospitals, medical centers and clinics, corporate organizations, and other reference laboratories.
The Pathology Coordinator is responsible for coordinating pathology services to ensure accurate, timely, and compliant handling of specimens, reports, and communication between clinical teams, pathologists, and laboratory staff. This role supports operational efficiency, quality assurance, and regulatory compliance within the pathology department.
Responsibilities:
Coordinate receipt, tracking, and processing of pathology specimens, ensuring accurate identification and chain of custody
Act as a liaison between clinicians, pathologists, laboratory teams, and external reference laboratories
Monitor laboratory workflows to ensure timely turnaround of pathology reports
Ensure accurate data entry and maintenance in LIS and EMR systems
Communicate test status, results, delays, and discrepancies to providers as needed
Support quality assurance, regulatory compliance, audits, and accreditation activities (CAP, CLIA, HIPAA, OSHA)
Participate in process improvement initiatives to enhance efficiency and patient care Qualifications:
Associate's or Bachelor's degree in Health Sciences, Medical Laboratory Science, Healthcare Administration, or a related field
Minimum of 2 years' experience in pathology, laboratory services, or healthcare coordination
Strong knowledge of pathology workflows, specimen handling, and laboratory processes
Proficiency in Laboratory Information Systems (LIS) and Electronic Medical Records (EMR)
Excellent organizational, communication, and multitasking skills with strong attention to detail
Understanding of regulatory, quality, and compliance standards in a healthcare or laboratory setting

Skills Required