Job Description

Key Responsibilities

Retail Store Operations

Greet customers, assist with product selection, and provide expert guidance on party planning and decoration solutions. Maintain a clean, organized, and visually appealing store environment. Process point-of-sale transactions accurately and efficiently. Handle customer inquiries, complaints, and returns with professionalism and empathy. Assist with in-store events, seasonal displays, and promotional activities.

Inventory & Merchandising

Monitor and manage inventory levels to ensure product availability and avoid stockouts or overstock. Receive, unpack, and organize new stock; conduct regular inventory audits. Assist with merchandising, product tagging, labeling, and pricing updates. Report inventory discrepancies and support stock replenishment planning.

Party Decoration & Creative Support

Design and prepare creative party decorations, displays, and themed setups. Provide decoration ideas and solutions tailored to customer needs and event themes.

E-Commerce Management (Amazon & Noon)

Manage product listings on

Amazon.ae

and

Noon Seller Lab

platforms, ensuring accurate descriptions, pricing, and high-quality imagery. Upload new products, update existing listings, and optimize content for visibility and conversions. Process online orders, coordinate packaging and fulfillment, and ensure timely dispatch and tracking. Monitor marketplace dashboards, respond to customer reviews and messages, and resolve order issues. Assist with promotions, marketplace campaigns, and performance tracking.

Required Skills & Qualifications

Retail Experience:

Minimum 1-2 years working in a retail environment, preferably in party supplies, gifts, or related merchandise.

E-Commerce Experience:

Hands-on experience managing online store operations on Amazon and/or Noon, including listings, order processing, and basic platform tools. Strong understanding of inventory control, merchandising standards, and stock management procedures. Excellent customer service and communication skills with the ability to handle complaints and difficult situations professionally. Creative mindset with experience in party decoration, visual merchandising, or event design. Proficiency in Microsoft Office (Excel, Word) and comfortable using seller dashboards and e-commerce tools. Ability to multitask, prioritize work effectively, and operate independently in a fast-paced environment. Detail-oriented, organized, and reliable with a proactive attitude. Flexibility to work weekends and peak retail hours.

Preferred (but Not Required)

Familiarity with digital marketing fundamentals for online marketplaces. Experience with SEO or keyword optimization for product listings. Basic graphic skills for product images or promotional content.

Benefits

Competitive salary Performance bonuses Employee discounts Training opportunities
Job Type: Full-time

Pay: AED1,000.00 - AED3,000.00 per month