Job Description

Ramada Encore Muscat is now seeking an Outlets Supervisor to join our team.

Job Summary

The Outlets Supervisor will provide leadership for all the day to day operation of the F&B department including Meeting and Events, Restaurants, Room Service in respect to standards, revenues and cost control with the aim of achieving optimum financial returns for the company/owners, whilst ensuring highest levels of associate and guest satisfaction.

Education & Experience

Ideally BA hotel Management / Business or equivalent Ideally Outlets Supervisor previously, progressive growth in F&B Division (4 to 5 years relevant management experience) Preferably experience in a 4/5 star branded international hotel chain

General Requirements

Provides the strategic direction for F&B department of the hotel Trains and develops the F&B team and provides support when required Attends F&B departmental meetings to address any issues or concerns for staff each department on a quarterly basis. Ensures that the operational departments work effectively as one team with the F&B departments to provide seamless service across the operation. In conjunction with the Executive Chef, prepares the sales promotions and mailings. Works closely with all F&B HODs to ensure the hotel is in full compliance with licensing, regulations, Health & safety policies, Food Hygiene regulations and other local policy and procedures. Ensures health, safety and hygiene and other relevant legislative obligations are fulfilled. Has a detailed understanding of the competitive landscape as a whole in your area/city including emerging trends. Gathers for large events, oversees for medium/small events, guaranteed attendance numbers. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 22 brands strong across 9,000 hotels in more than 95 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio--distinguished by our leading economy and midscale brands--delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Registry Collection Hotels, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Alltra, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®. Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 9,000 team members worldwide. Our Company is an Equal Employment Opportunity Employer. Job Location: Ramada Encore Muscat, Sultan Qaboos Street, Plot 435/26, Block 38NW, Way No. 4011, Building No 847, Muscat 130, Muscat, N/A N/A Employment Status: Full-time