Outlet Manager
Doha, DAW, QA, Qatar
Job Description
Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning, high customer satisfaction, and achievement of business targets.
Key Responsibilities:
Operations Management:
+ Manage day-to-day outlet operations, including opening/closing procedures.
+ Monitor inventory levels and ensure timely replenishment.
Team Leadership:
+ Supervise and train staff to deliver excellent customer service.
+ Create staff schedules and manage performance evaluations.
Customer Service:
+ Address customer concerns promptly and professionally.
+ Maintain a welcoming environment to enhance the customer experience.
Sales and Revenue:
+ Drive sales to meet or exceed targets.
+ Implement promotions and upsell products/services.
Compliance and Reporting:
+ Ensure adherence to safety, hygiene, and company policies.
+ Prepare daily/weekly reports on sales, expenses, and staff performance.
Qualifications
Bachelor's degree in business, hospitality, or related field (preferred). 2-5 years of experience in hospitality managerial role. * Strong leadership, communication, and organizational skills.
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Job Detail
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Job IdJD1965733
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned