Country/Region
United Arab Emirates
Province/City
Abu Dhabi
Hiring Entity
Rosewood Abu Dhabi
Department
Finance
Job Type
Full-time Permanent
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OVERVIEW/BASIC FUNCTION:
The Outlet Cashier is responsible to ensure accurate , secure, and efficient handling of guest billing, payments, credit and cash transactions at F&B outlets/bars.
RESPONSIBILITIES:
Comply with hotel financial and audit policies
Accurately process guest bills and payments.
Safeguard cash and other payment instruments including cc machine
Collect assigned cash float and verify amount as per float sheet
Ensure receipt printer, POS terminal and payment devices are functioning
Generate bills strictly through the POS system
Apply discounts, promotions or vouchers only with proper authorization
Ensue all voids or corrections are approved and documented.
Verify credit card transaction amount before processing, ensure successful authorization and provide guest copy of receipt
Room posting, ensure guest name, room number and signature is verified and accurately posted to the correct room.
Never leave cash drawer unattended and POS login credentials are not shared
Report any cash discrepancies immediately to finance
Close POS shift and generate required reports
Reconcile cash, card, and room charge totals with POS report
Coordinate with Front office & Food and Beverage department.
Is responsible for internal auditing of House Funds as well as other internal controls as needed.
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Any other duties as required and assigned by Finance department.
QUALIFICATIONS:
Experience: Minimum one year outlet cashier handling experience.
Education: High school diploma; related college courses.
General Skills: Must be able to perform job functions with attention to detail, speed and accuracy;
prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
Technical Skills: Ability to input and access information into spreadsheet software; ability to maintain
concentration and think clearly; ability to prioritize, organize and follow-up; ability to promote positive relations with vendors and staff alike; ability to count cash accurately and quickly; ability to maintain confidentiality of cash transactions; ability to perform job functions with minimal supervision; ability to remain stationary at assigned post for extended periods of time; ability to focus on details and resolve numerical problems; ability to work cohesively with other departments and co-workers as part of a team.
Language: Required to speak, read and write English, with fluency in other languages preferred.
Licenses & Certifications: None required.
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About Us
Located on Al Maryah Island at the core of Abu Dhabi's new Central Business District (CBD), Rosewood Abu Dhabi is a five-star luxury hotel inspired by the glistening Arabian Gulf, reflecting the history, architecture, and culture of Abu Dhabi. You will discover spacious guest rooms, fine dining, and world-class amenities married to stunning views.
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