Job Description

Job Title:

Outdoor Order Taker

Job Overview

We are looking for an energetic and customer-friendly Outdoor Order Taker to join our team. The Outdoor Order Taker will be responsible for welcoming customers, taking accurate food and beverage orders, and ensuring a smooth and pleasant service experience in outdoor areas (drive-thru, outdoor seating, or kiosk).

Key Responsibilities

Greet customers promptly and politely in outdoor service areas. Take accurate orders and enter them into the POS system or handheld device. Repeat orders to customers for accuracy before finalizing. Provide menu information, make suggestions, and upsell additional items when appropriate. Ensure customer satisfaction by addressing questions or concerns professionally. Coordinate with kitchen and service staff to ensure timely delivery of orders. Handle payments (cash, card, or digital) accurately and responsibly. Maintain cleanliness and organization of the outdoor order-taking area. Follow company service standards and comply with food safety and hygiene regulations.

Requirements

Previous experience in customer service, F&B, or order-taking role preferred. Good communication skills in English (knowledge of other languages is a plus). Ability to work outdoors in varying weather conditions. Positive attitude, energetic personality, and strong customer service mindset. Basic knowledge of POS systems and handling transactions. Ability to work flexible hours, including evenings, weekends, and holidays.

Skills

Customer service & communication Attention to detail & accuracy Time management Multitasking & teamwork Basic sales/upselling skills
Job Type: Full-time

Pay: From AED1,500.00 per month