Job Description

We are seeking a polished and attentive

Order Taker

for a prestigious luxury hotel in Qatar. The ideal candidate will have a strong focus on guest satisfaction, handling each order with precision, efficiency, and professionalism. This role is vital in delivering seamless and personalized dining experiences aligned with the high standards of a five-star hospitality environment.

Key Responsibilities:

Warmly welcome guests and professionally take accurate food and beverage orders. Promptly input orders into the POS system with precision and attention to detail. Communicate clearly and efficiently with kitchen and service teams to ensure timely preparation and delivery. Provide knowledgeable recommendations and answer inquiries regarding menu items, specials, and dietary options. Handle guest concerns or modifications with discretion and professionalism, ensuring satisfaction is achieved. Maintain the cleanliness, organization, and readiness of the order-taking station at all times. Work collaboratively with the waitstaff, kitchen, and other departments to ensure an exceptional guest experience. Adhere strictly to luxury hospitality standards, including all hygiene, health, and safety protocols.

Qualifications, Experience, and Skills:

High school diploma or equivalent; hospitality-related education is an advantage. 1-2 years of experience in a similar role within the luxury hotel or fine dining sector (

Required

). Exceptional communication and interpersonal skills with a customer-first approach. Proficient in using POS systems and handling multiple orders in a fast-paced environment. Well-groomed with professional etiquette, reflecting the standards of luxury service. Strong attention to detail, time management, and the ability to multitask efficiently. Fluent in English; additional language skills (Arabic, Russian, or others) are a plus.

Benefits:

Competitive salary Food, accommodation, and transportation provided by the employer Opportunity to learn and develop professional skills Work with an international luxury brand
Job Types: Full-time, Permanent

Pay: QAR1,650.00 per month

Education:

High school or equivalent (Preferred)
Experience:

Order Taker in Luxury Hotels: 1 year (Required)
Language:

English (Required)
Location:

* Doha (Required)