Oracle Epm Suite Support Specialist
Dubai, United Arab Emirates
Job Description
Client Industry: IT Services
Job Type: Full-Time (Contract Based)
Job Location: Remote
Salary: Market Competitive
Candidates must have a minimum English communication level of 7/10, a clean background, and a valid passport for travel and employment in the UAE.
About the Role
We are hiring one of our Dubai-based clients. Looking for an enthusiastic and talented professional to join our IT Product Factory Team as an EPM Suite Support Specialist. The ideal candidate will have a passion for technology, experience in agile development environments, and a desire to contribute to innovative software solutions in Engineering, Consulting, Operations, and Project Management.
Responsibilities:
Job Type: Full-Time (Contract Based)
Job Location: Remote
Salary: Market Competitive
Candidates must have a minimum English communication level of 7/10, a clean background, and a valid passport for travel and employment in the UAE.
About the Role
We are hiring one of our Dubai-based clients. Looking for an enthusiastic and talented professional to join our IT Product Factory Team as an EPM Suite Support Specialist. The ideal candidate will have a passion for technology, experience in agile development environments, and a desire to contribute to innovative software solutions in Engineering, Consulting, Operations, and Project Management.
Responsibilities:
- Provide expert-level support for the Oracle EPBCS Suite and related modules (TRCS, EPM, PBCS, FCCS).
- Troubleshoot complex issues in planning, forecasting, tax reporting, and financial consolidation.
- Assist in system configuration, maintenance, optimization, and user training.
- Engage directly with stakeholders to resolve support requests and ensure satisfaction.
- Maintain detailed documentation of support efforts, resolutions, and best practices.
- Collaborate with internal teams to address bugs, enhancements, and escalated issues.
- Stay updated on Oracle Cloud enhancements, features, and best practices.
- 3+ years of hands-on experience supporting Oracle EPBCS Suite.
- Strong knowledge of EPBCS, TRCS, PBCS, FCCS, and EPM modules.
- Proven client-facing support experience with effective communication and resolution skills.
- Experience in at least one end-to-end EPBCS or EPM implementation is a plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication abilities.
- Familiarity with Oracle Cloud integrations and modules.
- Experience in post-implementation support and system performance tuning.
- Teamwork & Collaboration: Supportive team players building effective relationships across functions.
- Communication: Emotionally intelligent communicator with presentation skills, including executive-level engagement.
- Critical Thinking: Creative and logical problem solver with strong decision-making abilities.
- Proactive Approach: Self-driven and committed to delivering quality results and filling process gaps when needed.
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Job Detail
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Job IdJD1864400
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned