Job Description

Job Category: PMO
Degree Level: Bachelor's Degree
:

• Bachelor's degree in information technology, Computer Science, or related field.
• 6+ years of experience in Oracle CRM Cloud and CPQ implementations.
• Proficiency in Oracle Integration Cloud (OIA) and Oracle Analytics Cloud (OAC).
• Demonstrated experience managing enterprise-scale CRM projects end-to-end.
• Solid understanding of Sales, Quoting, and Customer Service business processes.
• Strong documentation, presentation, and communication skills.
• Oracle certifications in CRM/CPQ/OIA/OAC are a plus.

• Lead the design, configuration, and implementation of Oracle Cloud CRM and CPQ solutions.
• Develop and manage integrations using Oracle Integration Cloud (OIA) to connect CRM with other business systems.
• Build dashboards, reports, and analytics using Oracle Analytics Cloud (OAC) to support decision-making.
• Gather business requirements, perform gap analysis, and translate them into functional and technical specifications.
• Manage the full project lifecycle - planning, execution, monitoring, go-live, and support - ensuring timely delivery within scope and budget.
• Coordinate with cross-functional teams including Sales, IT, Operations, and external vendors.
• Provide post-go-live support, enhancements, and continuous improvement initiatives.
• Ensure system scalability, performance optimization, and adherence to security and compliance standards.

• Experience working in multi-country or multilingual deployments.
• Exposure to CRM data migration, cleansing, and transformation processes.
• Ability to manage stakeholder expectations and drive consensus.
• Oracle certifications in CRM/CPQ/OIA/OAC are a plus.