Operations Supervisor
Dubai, DU, AE, United Arab Emirates
Job Description
Job Title: Operations Supervisor - Holiday Homes
Job Summary
We are seeking an experienced
Operations Supervisor
to oversee the daily operations of our holiday homes portfolio in the UAE. The ideal candidate will have strong hands-on experience in short-term rentals, excellent customer service skills, and solid knowledge of platforms such asAirbnb and Booking.com
.Key Responsibilities
Supervise daily operations of holiday homes to ensure smooth check-ins, check-outs, and guest stays Coordinate housekeeping, maintenance, and inspections to maintain high property standards Manage guest communications and resolve issues promptly with a customer-first approach Monitor and update listings on
Airbnb, Booking.com
, and other OTAs Ensure compliance with company standards and local holiday home regulations Conduct property inspections and prepare operational reports Coordinate with vendors, suppliers, and building management Handle escalations and ensure high guest satisfaction and review scoresRequirements
Minimum
2 years of experience
inholiday homes / short-term rentals
in the UAE Strong working knowledge ofAirbnb and Booking.com
Excellentcustomer service and communication skills
ValidUAE driver's license
(mandatory) Ability to manage multiple units and prioritize tasks effectively Problem-solving mindset and attention to detailPreferred Skills
Experience with PMS or channel managers Knowledge of Dubai holiday homes regulations Ability to work independently and under pressure
Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD2261580
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned