to oversee the daily operations of our holiday homes portfolio in the UAE. The ideal candidate will have strong hands-on experience in short-term rentals, excellent customer service skills, and solid knowledge of platforms such as
Airbnb and Booking.com
.
Key Responsibilities
Supervise daily operations of holiday homes to ensure smooth check-ins, check-outs, and guest stays
Coordinate housekeeping, maintenance, and inspections to maintain high property standards
Manage guest communications and resolve issues promptly with a customer-first approach
Monitor and update listings on
Airbnb, Booking.com
, and other OTAs
Ensure compliance with company standards and local holiday home regulations
Conduct property inspections and prepare operational reports
Coordinate with vendors, suppliers, and building management
Handle escalations and ensure high guest satisfaction and review scores
Requirements
Minimum
2 years of experience
in
holiday homes / short-term rentals
in the UAE
Strong working knowledge of
Airbnb and Booking.com
Excellent
customer service and communication skills
Valid
UAE driver's license
(mandatory)
Ability to manage multiple units and prioritize tasks effectively
Problem-solving mindset and attention to detail
Preferred Skills
Experience with PMS or channel managers
Knowledge of Dubai holiday homes regulations
Ability to work independently and under pressure
Job Type: Full-time
Work Location: In person
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